Error: Invalid Form ID, Form not found

  • Resolved nativebreed

    (@nativebreed)


    10 months ago

    Hello

    I am getting this error when I try to submit a donation.

    {“success”:false,”data”:{“type”:”validation_error”,”errors”:{“errors”:{“formId”:[“Invalid Form ID, Form not found”]},”error_data”:[]}}}

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  • Plugin Support Matheus Martins

    (@matheusfd)

    Hi, @nativebreed.

    Glad you reached out.

    We have encountered this issue in less than five sites, but have been unable to identify the root cause as the staging site that is expected to have the issue is functioning properly.

    To help here, we would like to investigate why this issue is happening. Could you send us a message via https://givewp.com/contact-us/ and then select “I am responding to a request to contact you” on the subject of your inquiry field and refer to this ticket?

    I’ll close this ticket for now, but when we find the resolution for it, I’ll post it here.

    Your success with online donations is our number one priority. Looking forward to helping you get to the bottom of this!

    I am having a similar issue when using a form created using the new builder (classic builder forms are working fine) – I have a test site and a production site. The production site is working OK, but on the test site I get the error message when attempting to submit the form.

    I have disabled all plugins except GiveWP and tried standard 2023 themes.

    • This reply was modified 9 months, 2 weeks ago by stefanr.
Viewing 2 replies - 1 through 2 (of 2 total)
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