Error: Invalid Password when user log-in after approve

  • Resolved ahmedfawzi55

    (@ahmedfawzi55)


    2 years, 3 months ago

    Hello
    i user your Plug-in to approve new user register to my website, and it’s work fine user can register and i can approve or deny from back end,

    the problem
    when user register and choose a password (any password),
    he must reset it again after we approve the user from WP back office,

    are there any idea on how to pass this and keep the password user set on he register to log-in with after approval.

    or please if there is a setting should we set for the plug-in or in WP. please support.

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Mirza Hamza

    (@hamza1010)

    Hi @ahmedfawzi55,

    Thanks for contacting us,

    I hope you are doing well, We have forwarded this to our technical team we will get back to you.

    Thanks & Regards

    WP Experts Support Team

    Thread Starter ahmedfawzi55

    (@ahmedfawzi55)

    Hi @hamza1010
    1st thank you for your reply,

    2nd just check if there is any reply about this issue.

    Thanks

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hi @ahmedfawzi55,

    We have tested with Woocommerce this updated NUA version ( Plugin Link ) is working fine. If you are using another plugin then please test on your own or tell us the plugin name.

    Thank you

    We are experiencing this same “double password” issue on a “bare” install of WordPress as of recently. Is there a plan to fix this?

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hi @zadro,

    Can you please let me know which plugin you are using for registration?

    Thank you

    Hi @hamza1010

    WordPress is handling registration — not using any other plugins for users.

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hi @zadro,

    We assume you mean you are using the WordPress default registration form for user registration. WordPress default Register form does not contain any password field.

    Thank you

    I agree, and I’m not referencing password “fields” here, but rather needing to go through the password process twice.

    Here’s a full explanation:

    When a new user registers, the admin receives a notice to approve. Then, after the admin approves, the user receives a link in their email to setup their password. The user creates a password and successfully logs in. Great, so far so good.

    However, on first login, the user is greeted with a notification to change their password. Why? They just set their password in the previous step, so this is creating confusion. After they change the password that was just setup in the previous step, they are then allowed to access the site. This is the issue or “double password” I previously mentioned.

    This first password created should work. Please test and fix so this multiple (double) password setup is not required.

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hi @zadro,

    Thanks for the detailed explanation, It seems the notice that asks the users to change their password is being generated from some other plugin/theme, no such notice gets generated by New User Approve or the WordPress core.

    You will need to identify the plugin/theme that generates the notice.

    Thank you

Viewing 9 replies - 1 through 9 (of 9 total)
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