• Resolved wilsonleong0816

    (@wilsonleong0816)


    Error:?Invalid Shipping Type. (2191523)?
    ? Shipping Type is not supported by this site.

    I encounter this error while verify the listing. What can I do to solve this ?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support msantamaria

    (@msantamaria)

    Hi @wilsonleong0816,

    That error means that whatever shipping type (flat rate, calculated, etc) you have setup in WP-Lister or in your shipping policy, it is not allowed to be used on the eBay marketplace you are listing to. So you should change the shipping type to an approved shipping method for the marketplace you are listing to.

    Kind regards,

    Menchie
    WPLab Support

    Thread Starter wilsonleong0816

    (@wilsonleong0816)

    Hi @msantamaria,
    Where exactly I can know which shipping type is appropriate in eBay Malaysia? And I need to put exactly same shipping method in WP-Lister also eBay Shipping Policy as well right?

    Plugin Support msantamaria

    (@msantamaria)

    Hi @wilsonleong0816,

    You can either create a shipping policy on eBay, then refresh your account details by clicking the “refresh details” link on the “accounts” page of WP-Lister, then select that shipping policy in the “Shipping Policy” field of the listing profile.

    Or you can also simply use the shipping options in the listing profile to state which country you ship to, then assign that listing profile to all the products you wish to set this shipping locations.

    Please shipping guide for eBay Malaysia here: https://www.ebay.com.my/sellercentre/shipping-return

    Kind regards,

    Menchie
    WPLab Support

    Thread Starter wilsonleong0816

    (@wilsonleong0816)

    @msantamaria I did refresh account. But still getting same result. I tried changing other shipping service to test and end up with more error coming up. Also for the shipping policy there is no policy for me to select.
    https://www.linkpicture.com/q/Capture_195.jpg

    Plugin Support WP Lab Support

    (@wp-lab-support)

    Hi @wilsonleong0816

    What shipping types have you tried?

    Also, do you have any shipping options set in the edit product page in Woocommerce?

    Usually these types of issues are caused by using a “Shipping policy” or by entering details on the edit product page, let me clarify.

    1.) The edit product page settings will always over ride the listing profile settings: Listing profile vs edit product page – so you should first make sure the shipping options for eBay in the edit product page is set to “Use profile settings” if you wish to use the profile settings for your shipping options.

    2.) If you selected a shipping policy in the listing profile, that shipping policy will over ride all shipping options entered manually in the listing profile. If you have an eBay account that is required to use a shipping policy for your shipping options then you would need to modify the shipping policy directly on eBay, refresh your account details on the “Accounts” page of WP-Lister’s settings by clicking the “refresh details” link, and then revise the listings on WP-Lister’s “Listings” page.

    Look into those 2 things first. If that does not help, then provide me with your dashboard URL, admin login credentials, a sample SKU, and what section of WP-Lister’s shipping options you wish to utilize on eBay.

    Kind regards,

    John

    Thread Starter wilsonleong0816

    (@wilsonleong0816)

    @wp-lab-support
    1) The edit product page settings is set to “Use Profile Settings”.

    There is a error on payments. Will this affect the process to push the listing towards eBay?
    Here the image url you can have a look : https://www.linkpicture.com/q/image_387.png

Viewing 6 replies - 1 through 6 (of 6 total)
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