ERROR: Invalid username or e-mail.

reset your password using your username “admin” if you used that ??

I appreciate your prompt response Funkywebsites.

When I enter my username and password, or my email and password the sign in box shakes and sends this message “ERROR: Invalid username. Lost your password?”

When I seek to recover my password and enter my username or password this message appears “ERROR: There is no user registered with that email address.”

Now what should I do?

log into the mysql database find out if the username has before corrupt, and see if its changed ??

download a copy of your mysql.sql file and post the file content and i could have a look for you,

I do appreciate your help. I am not a techie and I am a newbie, so I have several basic questions.

How do I log into the mysql db? How can I tell if the username has been corrupted or changed?

How do I download a copy of my mysql.sql file?

FYI, I run OS 10.6 on my MacBook Pro.

Thanks!

?? oh dear, i never used mac os, but on my iphone 4

you need to log into the server root control panel, using the username and password your host will have set you up with.

O.k.

InMotion is my hosting provider. I am able to access the cPanel with a section called “Databases.” There are some sql options. What should I do now?

see https://codex.www.ads-software.com/Resetting_Your_Password for the options you have available to reset your password. Do not post the contents of a database dump — that is not going to help.

Thank you cube.

I have followed the instructions in the section “Through phpMyAdmin.”

I still can’t login at wp-login.php.

I am totally frustrated.

I continue to receive these messages:

ERROR: Invalid username.

There is no user registered with that email address.

Aarghh!

when you view the database, do you see the username & email address listed or the account you are trying to use? Are you 100% certain the spelling & capitalisation are correct?

When viewing the phpMyAdmin interface, selecting wp_users:

Yes, I do see my user_login, donharris

Yes, I do see my email address listed, [ redacted ]

I use the same spelling and capitalization to access the wp_login. I’m 100% sure.

And it still “shakes me off.”

I really do hate to be a whiner but . . . it seems that I am “locked out” of access to my WordPress admin account.

Even after using the phpMyAdmin utility courtesy of my hosting service, in motion, and using it to verify my account login and changing my password per the instructions submitted by cubecolour I am still blocked out . . . I can’t login to WP even though I can access this forum.

O.k. I know I’m not a techie and that I am a newbie, but it appear that I’m totally incompetent? Or, is this what happens when one’s account is hacked?

Please, help!

I can’t login to WP even though I can access this forum.

You do know that your account here does not have anything to do with your self-hosted WordPress installation, right? ??

Try one of the other methods in the doc that cubecolour referred to. Personally I like this method myself.

https://codex.www.ads-software.com/Resetting_Your_Password#Through_FTP

Make sure you make a backup of your theme’s functions.php file before you start poking at it.

Edit: Also a link to your site never hurts.

Hello Jan,

Yes, I am aware that my self-hosted WordPress installation is a different animal altogether from this www.ads-software.com forum. ;>)

I will try your suggestion later today.

Many thanks to you and all those who are responding to my pleas for help.

Link to my site

Don

Hello Jan,

I have some questions about the instructions in the link you sent me.

2. Edit the file and add this code to it, right at the beginning, after the first <?php:

My functions.php file does not have a colon at the end. Should I add it?

wp_set_password(‘password’,1);

Should this text string be added on the same line or the next line?

Put in your own new password for the main admin user. The “1” is the user ID number in the wp_users table.

Do I enter my new password in this text string? I don’t know what I’m supposed to put in my own new password.

Thanks for your help.