Error loading size chart in the backend

Hi @freddyeee,

I’m using the latest version of the Shop Kit plugin but didn’t encounter the issue you’ve mentioned. Here’s a video for reference: https://share.zight.com/Jru5d9w4

Do you see any console error on the page?

Please do the troubleshooting steps outlined in this article:
https://www.kadencewp.com/how-to-troubleshoot-your-website/

Let us know how it goes.

Best,
Chito

Hello @freddyeee,

Kadence Shop Kit is a premium plugin. You’ve posted this question to the free theme forum, which goes against forum guidelines. If you need help with premium Kadence plugins, please contact support directly at https://www.kadencewp.com/premium-support-tickets/.

I apologize for that.

Hi Freddy,

No worries the confusion is understandable.

As Gilbert mentioned, you can also submit a support ticket via these channels.

• FREE Users: https://www.kadencewp.com/free-support-tickets/
• Premium Users: https://www.kadencewp.com/premium-support-tickets/

If you need further assistance, please don’t hesitate to reach out to us again and open a new ticket.
 
Kind Regards,
Michael Taro