Error log – Product 0 does not exist

  • Resolved lewisself

    (@lewisself)


    6 years, 2 months ago

    Hello,

    I’ve been having some problems with syncing my orders recently. I had to clear the worker lock after it had gotten stuck which seemed to have fixed the issue. But a day after I’ve noticed that the website is not syncing any orders and I have this in the error log. I think it has something to do with not being able to find products. Any ideas?

    2018-09-11T09:52:53+00:00 ERROR order_submit.error :: addStoreOrder :: 189428 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:53+00:00 ERROR order_submit.error :: addStoreOrder :: 189429 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:53+00:00 ERROR order_submit.error :: addStoreOrder :: 189430 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:53+00:00 ERROR order_submit.error :: addStoreOrder :: 189431 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:53+00:00 NOTICE api.add_product.error ::  ::  :: Array
(
    [submission] => Array
        (
            [id] => deleted_0
            [title] => deleted_0
            [variants] => Array
                (
                    [0] => Array
                        (
                            [id] => deleted_0
                            [title] => deleted_0
                            [inventory_quantity] => 0
                            [backorders] => false
                        )

                )

        )

)

2018-09-11T09:52:53+00:00 NOTICE order.items.error :: Order #7138 :: Product 0 does not exist!
2018-09-11T09:52:53+00:00 ERROR order_submit.error :: addStoreOrder :: 189433 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:54+00:00 ERROR order_submit.error :: addStoreOrder :: 189434 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:54+00:00 ERROR order_submit.error :: addStoreOrder :: 189435 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:54+00:00 ERROR order_submit.error :: addStoreOrder :: 189436 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:54+00:00 ERROR order_submit.error :: addStoreOrder :: 189437 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:54+00:00 NOTICE api.add_product.error ::  ::  :: Array
(
    [submission] => Array
        (
            [id] => deleted_0
            [title] => deleted_0
            [variants] => Array
                (
                    [0] => Array
                        (
                            [id] => deleted_0
                            [title] => deleted_0
                            [inventory_quantity] => 0
                            [backorders] => false
                        )

                )

        )

)

2018-09-11T09:52:54+00:00 NOTICE order.items.error :: Order #7142 :: Product 0 does not exist!
2018-09-11T09:52:54+00:00 ERROR order_submit.error :: addStoreOrder :: 189438 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:55+00:00 ERROR order_submit.error :: addStoreOrder :: 189439 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:55+00:00 ERROR order_submit.error :: addStoreOrder :: 189440 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:55+00:00 ERROR order_submit.error :: addStoreOrder :: 189441 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:55+00:00 ERROR order_submit.error :: addStoreOrder :: 189442 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:55+00:00 NOTICE api.add_product.error ::  ::  :: Array
(
    [submission] => Array
        (
            [id] => deleted_0
            [title] => deleted_0
            [variants] => Array
                (
                    [0] => Array
                        (
                            [id] => deleted_0
                            [title] => deleted_0
                            [inventory_quantity] => 0
                            [backorders] => false
                        )

                )

        )

)

2018-09-11T09:52:55+00:00 NOTICE order.items.error :: Order #7147 :: Product 0 does not exist!
2018-09-11T09:52:55+00:00 NOTICE api.add_product.error ::  ::  :: Array
(
    [submission] => Array
        (
            [id] => deleted_0
            [title] => deleted_0
            [variants] => Array
                (
                    [0] => Array
                        (
                            [id] => deleted_0
                            [title] => deleted_0
                            [inventory_quantity] => 0
                            [backorders] => false
                        )

                )

        )

)

2018-09-11T09:52:55+00:00 NOTICE order.items.error :: Order #7148 :: Product 0 does not exist!
2018-09-11T09:52:55+00:00 ERROR order_submit.error :: addStoreOrder :: 189443 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:56+00:00 ERROR order_submit.error :: addStoreOrder :: 189445 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:56+00:00 ERROR order_submit.error :: addStoreOrder :: 189446 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:56+00:00 ERROR order_submit.error :: addStoreOrder :: 189447 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:56+00:00 ERROR order_submit.error :: addStoreOrder :: 189448 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:56+00:00 ERROR order_submit.error :: addStoreOrder :: 189449 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:57+00:00 ERROR order_submit.error :: addStoreOrder :: 189450 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:57+00:00 ERROR order_submit.error :: addStoreOrder :: 189451 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:57+00:00 ERROR order_submit.error :: addStoreOrder :: 189452 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:57+00:00 ERROR order_submit.error :: addStoreOrder :: 189453 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:58+00:00 ERROR order_submit.error :: addStoreOrder :: 189454 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:58+00:00 ERROR order_submit.error :: addStoreOrder :: 189455 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:58+00:00 ERROR order_submit.error :: addStoreOrder :: 189456 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:58+00:00 ERROR order_submit.error :: addStoreOrder :: 189457 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:58+00:00 ERROR order_submit.error :: addStoreOrder :: 189458 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:59+00:00 ERROR order_submit.error :: addStoreOrder :: 189459 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:59+00:00 ERROR order_submit.error :: addStoreOrder :: 189460 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:59+00:00 ERROR order_submit.error :: addStoreOrder :: 189461 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:59+00:00 ERROR order_submit.error :: addStoreOrder :: 189463 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:59+00:00 ERROR order_submit.error :: addStoreOrder :: 189464 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:59+00:00 ERROR order_submit.error :: addStoreOrder :: 189465 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:52:59+00:00 ERROR order_submit.error :: addStoreOrder :: 189466 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:00+00:00 ERROR order_submit.error :: addStoreOrder :: 189467 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:00+00:00 ERROR order_submit.error :: addStoreOrder :: 189463 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:00+00:00 ERROR order_submit.error :: addStoreOrder :: 189464 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:00+00:00 ERROR order_submit.error :: addStoreOrder :: 189465 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:00+00:00 ERROR order_submit.error :: addStoreOrder :: 189466 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:00+00:00 ERROR order_submit.error :: addStoreOrder :: 189467 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:01+00:00 ERROR order_submit.error :: addStoreOrder :: 189468 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:01+00:00 ERROR order_submit.error :: addStoreOrder :: 189469 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:01+00:00 ERROR order_submit.error :: addStoreOrder :: 189470 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:01+00:00 ERROR order_submit.error :: addStoreOrder :: 189471 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:01+00:00 ERROR order_submit.error :: addStoreOrder :: 189472 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:02+00:00 ERROR order_submit.error :: addStoreOrder :: 189473 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:02+00:00 ERROR order_submit.error :: addStoreOrder :: 189474 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:02+00:00 ERROR order_submit.error :: addStoreOrder :: 189475 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:02+00:00 ERROR order_submit.error :: addStoreOrder :: 189476 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:02+00:00 ERROR order_submit.error :: addStoreOrder :: 189477 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:03+00:00 ERROR order_submit.error :: addStoreOrder :: 189478 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:03+00:00 ERROR order_submit.error :: addStoreOrder :: 189479 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:03+00:00 ERROR order_submit.error :: addStoreOrder :: 189480 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:03+00:00 ERROR order_submit.error :: addStoreOrder :: 189481 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:03+00:00 ERROR order_submit.error :: addStoreOrder :: 189482 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:03+00:00 ERROR order_submit.error :: addStoreOrder :: 189483 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:04+00:00 ERROR order_submit.error :: addStoreOrder :: 189484 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:04+00:00 ERROR order_submit.error :: addStoreOrder :: 189485 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:04+00:00 ERROR order_submit.error :: addStoreOrder :: 189486 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:04+00:00 ERROR order_submit.error :: addStoreOrder :: 189489 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:05+00:00 ERROR order_submit.error :: addStoreOrder :: 189490 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:05+00:00 ERROR order_submit.error :: addStoreOrder :: 189491 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:05+00:00 ERROR order_submit.error :: addStoreOrder :: 189492 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:05+00:00 ERROR order_submit.error :: addStoreOrder :: 189493 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:05+00:00 ERROR order_submit.error :: addStoreOrder :: 189494 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:06+00:00 ERROR order_submit.error :: addStoreOrder :: 189495 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:06+00:00 ERROR order_submit.error :: addStoreOrder :: 189496 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:06+00:00 ERROR order_submit.error :: addStoreOrder :: 189497 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:06+00:00 ERROR order_submit.error :: addStoreOrder :: 189498 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:06+00:00 ERROR order_submit.error :: addStoreOrder :: 189499 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:06+00:00 ERROR order_submit.error :: addStoreOrder :: 189500 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:07+00:00 ERROR order_submit.error :: addStoreOrder :: 189501 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:07+00:00 ERROR order_submit.error :: addStoreOrder :: 189502 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:07+00:00 NOTICE api.add_product.error ::  ::  :: Array
(
    [submission] => Array
        (
            [id] => deleted_0
            [title] => deleted_0
            [variants] => Array
                (
                    [0] => Array
                        (
                            [id] => deleted_0
                            [title] => deleted_0
                            [inventory_quantity] => 0
                            [backorders] => false
                        )

                )

        )

)

2018-09-11T09:53:07+00:00 NOTICE order.items.error :: Order #7229 :: Product 0 does not exist!
2018-09-11T09:53:07+00:00 ERROR order_submit.error :: addStoreOrder :: 189503 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:07+00:00 ERROR order_submit.error :: addStoreOrder :: 189504 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:08+00:00 ERROR order_submit.error :: addStoreOrder :: 189505 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:08+00:00 ERROR order_submit.error :: addStoreOrder :: 189506 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:08+00:00 ERROR order_submit.error :: addStoreOrder :: 189507 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:08+00:00 NOTICE api.add_product.error ::  ::  :: Array
(
    [submission] => Array
        (
            [id] => deleted_0
            [title] => deleted_0
            [variants] => Array
                (
                    [0] => Array
                        (
                            [id] => deleted_0
                            [title] => deleted_0
                            [inventory_quantity] => 0
                            [backorders] => false
                        )

                )

        )

)

2018-09-11T09:53:08+00:00 NOTICE order.items.error :: Order #7229 :: Product 0 does not exist!
2018-09-11T09:53:08+00:00 ERROR order_submit.error :: addStoreOrder :: 189503 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:08+00:00 ERROR order_submit.error :: addStoreOrder :: 189504 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:09+00:00 ERROR order_submit.error :: addStoreOrder :: 189505 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:09+00:00 ERROR order_submit.error :: addStoreOrder :: 189506 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:09+00:00 ERROR order_submit.error :: addStoreOrder :: 189507 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:09+00:00 ERROR order_submit.error :: addStoreOrder :: 189508 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:09+00:00 ERROR order_submit.error :: addStoreOrder :: 189509 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:09+00:00 ERROR order_submit.error :: addStoreOrder :: 189510 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:10+00:00 ERROR order_submit.error :: addStoreOrder :: 189511 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
2018-09-11T09:53:10+00:00 ERROR order_submit.error :: addStoreOrder :: 189512 ::  ::  on 1432 in /home/********/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
Viewing 11 replies - 1 through 11 (of 11 total)

  • I’m seeing similar errors. Adding recently added products to mailchimp newsletters stopped working so I tried deleting the plugin and installing it again.
    Now sync does to work at all. It just stops and I’m seeing errors like above in the logs. I tried deleting all transients but it didn’t help.

    And then after refreshing the sync tab a few times I get this, https://www.dropbox.com/s/645cem8wj83u71t/1babf554-fc41-4075-9537-993d0853a6ac.png?dl=0

    And it’s not possible to do anything except delete the plugin and configure it again! I’ve done that 3 times already…

    • This reply was modified 6 years, 2 months ago by Ben Andersen.

    I am getting the exact same errors. I have deleted, added, updated, etc.. Nothing works. Cannot sync! I even DELETE my store and re-created it! Testing to see if that works. Started to get more than frustrated.

    Ok, update. While this is NOT a solution, the only way I can get it to work was to delete my entire store and repopulate it. Then it would sync. If this was on my main store, I would have been screwed.

    jeppe

    (@jeppeskovsgaard)

    Same issue here. Sync is not working.

    https://www.ads-software.com/support/topic/stuck-syncing/

    Plugin Author ryanhungate

    (@ryanhungate)

    @lewisself – has your sync actually went through the entire thing yet? An easy way to know is whether or not you can see the button with “Re-sync” on the “Sync” tab. The deleted products are not available to push over to MailChimp – so – what I’m wondering is whether or not it finally caught up to the stuff that’s current.

    @walkinverse – you’re correct – deleting your store is not the right solution for this and we do not recommend doing anything along those lines. If you don’t mind – please reach out to me directly ( ryan at vextras.com ) so that we can try to work together on a solution. I’ve been able to figure these little things out for folks fairly easily in the past this way.

    @jeppeskovsgaard I’ve responded on that thread for you earlier. Please respond there – and the same rule applies where if you could reach out directly to me we can work through these things.

    @ryanhungate thank you and just sent an email with a screencast also and further explanation. And on my store with the screencast, it has been over 24hours.

    And some of the other errors I was getting before blowing everything out were this:

    018-09-11T04:28:37+00:00 ERROR product_sync.error :: addStoreProduct :: 13248 :: Resource Not Found :: The requested resource could not be found. on 1432 in /home/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php

    Yet the product ID existed and was public. Again, more details in the email.

    Plugin Author ryanhungate

    (@ryanhungate)

    @walkinverse just wanted to post here that I’ll be reaching out over the email so we can go through things in finer details – and when the solution is found we can come back and post here.

    Plugin Author ryanhungate

    (@ryanhungate)

    @walkinverse I’m getting the feeling that we should probably do a fresh install if you’re running into this product issue for a few reasons.

    1. In previous versions of the plugin, the product being deleted in woo was not extending to Mailchimp – but it’s currently listening for this now – and maybe the only thing we need to do is get your accounts back to a fresh state for this to be accurate.

    2. If you’re getting any of these Resource Not Found errors, I think your store id is in a bad state for one reason or another – and needs to be reset.

    Can you please do this:

    1. Uninstall the plugin.

    2. Navigate in the browser to https://...yourstore.../wp-admin/options.php and look to see if the mailchimp-woocommerce-store_id is not found – or is empty. If it’s blank, that’s good, if it’s still there, that means we had an issue with the un-installation.

    3. Go to your Mailchimp account, and make sure that store is no longer showing up in your connected sites.

    4. Re-install the plugin.

    I would like to know if doing this gets you back to exactly where you needed to be. Can you please give that a try and let us know how it goes?

    Plugin Author ryanhungate

    (@ryanhungate)

    @walkinverse I know you have a couple of support tickets open – so if this one didn’t apply to you currently – sorry about that – but other folks might benefit from this currently.

    Hi @ryanhungate, we already went through these steps and it was a bug on mailchimp. ANd most recent update also does not fix it. Now what is happening is that NONE of the images are available, just text. At this point, the plugin does not work as I cant use it. Frustrated is an understatement.

    Plugin Author ryanhungate

    (@ryanhungate)

    @walkinverse we understand how things get frustrating – let’s just get it fixed for you.

    Can you please turn on debug for the plugin logs, and then do a quick product update to see what we get in the log submission? The reason we want to see this is to see what we’re sending off to Mailchimp for any particular product.

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