• Resolved andy14

    (@andy14)


    Is it possible to debug “connection not working properly” errors in any more detail? I’m having issues where my authorised Eventbrite connection is randomly dropping out, then reconnecting automatically minutes or hours later. I’m keen to where in the stack this is happening.

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  • Plugin Author Beau Lebens

    (@beaulebens)

    If you add define( 'KEYRING__DEBUG_MODE', true ); into your wp-config.php file, Keyring (the base layer of the Eventbrite plugin) will output a bunch of additional debugging information into your server’s error log, which may help you figure out what’s going on.

    Thread Starter andy14

    (@andy14)

    Thanks @beaulebens, that did the trick!

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