• App is connected, but when I click the button to log into fb, I get

    Sorry, something went wrong.
    We’re working on getting this fixed as soon as we can.

    Done all the obvious stuff, rebooting machine, reloading site, trying different browsers – all with the same result

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  • I already had the Instant Article for WP Plugin set up on the website https://www.vascomarques.com. Then, for reasons of incompatibility it was removed. Now Installing now reports the error:
    “Facebook\Exceptions\FacebookResponseException thrownError validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons.”

    And then I can′t make any kind of change or configuration, because of error. Only through CPanel is that I could remove. After installing I can′t access to the menu Plugins on the website. Could you tell me how to solve and configure the plugin

    Thanks in advance,

    Sandra Vale

    I managed to solve a similar but slightly different issue on my site, maybe this solution will help you too:

    “I’ve managed to solve the issue. Here’s how I did it:

    1. Go into PHPMyAdmin, and pull up the wp_options table
    2. Search for the option name: instant-articles-option-fb-page
    3. Delete the value and save

    Once you’ve cleared this value, the plugin enters its initialized state — which allows you to re-authenticate with Facebook. From there you just walk through the “setup” process, but all your settings and options will still be there.

    NOTE: Definitely back up your wp_options table before doing this, it didn’t wipe my other FBIA option values but YRMV.”

    Thread Starter KeithBarclay

    (@keithbarclay)

    @dancemusicnw
    Cheers for that. It works for me too. Let’s hope it stays that way…

Viewing 3 replies - 1 through 3 (of 3 total)
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