error logs and percent completed

Gday mate,

The percentage is just an estimation and will be more accurate in subsequent backups. It turns out that my estimation was off for many blogs and I will update it for the next release.

Also, can you please post me a small snapshot of the errors in your logs?

Cheers,
Mikey

Hi Mikey,

First of all: GREAT and super-useful plugin… BUT: my hosting company is suggesting me to disable the plug in because they say it generates heaps of errors and even brought my site down yesterday…

So I am caught in the middle.. if there is any info I can give to my hosting company as to what needs to be done.

Or if you need any info as to the exact nature of the errors I can try to get it from my hosts.

I am not an expert on WP !! But if I understand it correctly then there should be some log file among my WP files. If it is useful for you then pls. let me know where this file lives and I’d be happy to fwd it to you. Or if u let me know which file my hosting company should be able to provide then I’d try to get it off them.

I really want to continue using your plugin… .

My hosting company also alerted me on the following article: https://thesocialmediaguide.com/2010/07/31/solution-for-wordpress-database-error-mysql-server-has-gone-away-for-query/

I dont know how it relates but I thought it would be no harm to fwd it to you.

Or maybe you have any suggestions or tips.

Thank you – Dominik

Gday Dominik,

That article helps a lot. Because the backup process can take some time the connection to MySQL can shut down that yields the error that you are experiencing.

I will implement a feature to extend the time that the connection remains open so a backup can complete.

Cheers,
Mikey

Hi Mikey,

Thanks for your help with this ??

Our initial investigation suggested exactly as you’ve described. Happy to provide any information you need to help you with development.

Keep up the great work!

Added to 1.4.

You can download the release candidate here => https://github.com/downloads/michaeldewildt/WordPress-Backup-to-Dropbox/wordpress-backup-to-dropbox.zip

Hi Mikey,

Thanks for this. I shall wait until the RC becomes official 1.4 and the plugin then alerts me that a newer version is available.I will then re-activate the plug-in and keep you posted in case my hosting company – who coincidentally is also monitoring this thread – encounters any problems.

Once the plugin runs stable and reliably on all my WP sites I will certainly also make a donation.

Cheers – Dominik