Error message

  • Thobie

    (@thobie)


    5 months ago

    I usually get the following error message when saving changes in the Customizer:

    “Something seems to have gone wrong. Please wait a few seconds and then try again.”

    Sometimes the changes are not applied, sometimes only after 2-3 attempts to save.

    How do I fix this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author themespride

    (@themespride)

    Hello,

    Thank you for reaching out. To better understand and diagnose the issue you are experiencing with the Customizer, it would be very helpful if you could provide a screenshot of the error message.

    Thank You

    Thread Starter Thobie

    (@thobie)

    https://www.kreativ-schmie.de/Downloads/Error_message.jpg

    Theme Author themespride

    (@themespride)

    Hello,

    Thank you for reaching out. The issue you’re experiencing might be related to an active plugin conflicting with the Customizer. I recommend deactivating any active plugins one by one and then trying to save changes in the Customizer again. This will help identify if a plugin is causing the issue.

    If the problem persists, please provide a full screenshot of your Customizer, so I can assist you further in pinpointing the exact section where the issue might be occurring.


    Thank You.

Viewing 3 replies - 1 through 3 (of 3 total)
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