Error message

  • ingridbsi

    (@ingridbsi)


    1 week ago

    I am getting these error messages when I try to go to my dashboard:

    Warning: session_start(): Cannot start session when headers already sent in /hermes/bosnacweb09/bosnacweb09as/b863/ipw.tbaynaturopathicca/public_html/growingseason.ca/new/wp-content/plugins/unyson/framework/includes/hooks.php on line 229

    Fatal error: Uncaught Error: Call to undefined function ctype_digit() in /hermes/bosnacweb09/bosnacweb09as/b863/ipw.tbaynaturopathicca/public_html/growingseason.ca/new/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-connection/legacy/class-jetpack-signature.php:222 Stack trace: #0 /hermes/bosnacweb09/bosnacweb09as/b863/ipw.tbaynaturopathicca/public_html/growingseason.ca/new/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-connection/src/class-client.php(201): Jetpack_Signature->sign_request(‘$JNN71wYWoS0B20…’, 1731953920, ‘NOPUsr7bzs’, ‘B8MAs1525tZ5M/M…’, ‘POST’, ‘https://jetpack…&#8217;, ‘<?xml version=”…’, false) #1 /hermes/bosnacweb09/bosnacweb09as/b863/ipw.tbaynaturopathicca/public_html/growingseason.ca/new/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-connection/src/class-client.php(42): Automattic\Jetpack\Connection\Client::build_signed_request(Array, ‘<?xml version=”…’) #2 /hermes/bosnacweb09/bosnacweb09as/b863/ipw.tbaynaturopathicca/public_html/growingseason.ca/new/wp-co in /hermes/bosnacweb09/bosnacweb09as/b863/ipw.tbaynaturopathicca/public_html/growingseason.ca/new/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-connection/legacy/class-jetpack-signature.php on line 222

    I asked for support but no replies. It has been days.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @ingridbsi

    Thank you for reporting this issue. Based on the error messages you’re seeing, there are two main problems that need to be addressed:

    Session Start Error

    The first error message indicates that there’s an attempt to start a PHP session after some output has already been sent to the browser. This is likely caused by the Unyson framework plugin. To resolve this:

    1. Ensure that the Unyson plugin is up to date.
    2. If the issue persists, try temporarily deactivating the Unyson plugin to see if it resolves the error.

    ctype_digit() Function Error

    The second error is more critical and is preventing Jetpack from functioning properly. This error occurs because the ctype PHP extension is not enabled on your server. To fix this:

    1. Contact your hosting provider and request that they enable the ctype PHP extension.
    2. If you have access to your server’s PHP configuration, you can enable the ctype extension yourself by editing the php.ini file.
    3. Alternatively, if you’re using a control panel like cPanel, you may be able to enable PHP extensions through the PHP Selector or similar tool.

    Once the ctype extension is enabled, Jetpack should function correctly. After making these changes, clear your WordPress cache and try accessing your dashboard again.

    If you continue to experience issues after addressing these points, please let us know, and we’ll be happy to provide further assistance.


Viewing 1 replies (of 1 total)
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