Error Message

This error message comes up after a checkout is completed. I have talked to Authorize.Net and they said it had to do with my plug-in settings. Any ideas?

Same issue as above. Please advise. Using WooCommerce 2.1.5

Same issue with wp: 3.7.1, woocommerce:Version 2.0.19
This occurs after completing the checkout and filling proper cc details on
authorize.net.

I’m very concerned about updating this plugin and the developer’s website is showing a generic GoDaddy page.

These are working right now and after what I’m reading in this thread, I’m hesitant to update anything.

WordPress v3.8.1
WooCommerce v2.0.20
Authorize.net Gateway v1.2.3

Perhaps the developer can come here and make a comment.

same issue here using WordPress v3.8.1 and WooCommerce v2.1.0 .

For all those have issues, not sure whats wrong at hour end.

Just tested wordpress 3.9.1 and woocom 2.1.8 with my plugin v 2.1.1 together at
: https://generatethis.com/auth_sim/

site is open for all to test and do test transaction.

Regards
Ishan

For any issue, please post your site url here, so I can check. or contact me on twitter.

I am also getting this message. Please update me as soon as possible as we are doing a high amount of volume.

Also – please email your PayPal ID, I will happily donate for your time.

website URL: https://www.golfballmonster.com

email: [email protected]

Thank you in advance! I love the plugin, Ishan.

“An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card.

This transaction has been approved.

It is advisable for you to contact the merchant to verify that you will receive the product or service.”

I am having same issue. Using WordPress WordPress 3.9.1, WooCommerce Version 2.1.9, plugin Version 2.0.

ishanverma – You say you are testing with version 2.1.1, but the only version available for download is version 2.0.

Website URL: https://www.newmoonbody.com

In addition, the last transaction did go through successfully. When I logged in to Authorize.net, I saw the transaction was at first declined, then it was approved. However this error was generated and the customer didn’t receive an email confirmation.

I also increased my memory allocation to 96MB.

Here is some info I found on Authorize.net for Relay Response Basics and Troubleshooting —

https://community.developer.authorize.net/t5/The-Authorize-Net-Developer-Blog/Relay-Response-Basics-and-Troubleshooting/ba-p/9536

We can no longer rely on this plugin for the long term. Software gets updated and things break… this is normal. However, it’s not normal for a developer to ignore these bugs for months at a time.

@ishanverma, your website has been down for a couple months. If you’re not going to fix it, remove the URL from your WordPress profile.

I appreciate the author’s efforts, however, it’s nowhere near enough.

For peace-of-mind, we’ve purchased the official Auth.net Gateway offered by WooCommerce.

Thank you sparky672. Looks like I will have to do the same.

Unfortunately, WooCommerce doesn’t offer a SIM method. The best they have available for someone like myself without a SSL certificate is Direct Post Method (DPM), and I just don’t feel confident enough that someone won’t try to hack the form to route the CC data somewhere else. All you have to do is right click and select ‘View Source’ to get the merchant’s API login ID. The transaction key doesn’t appear to be in the form at least, but it’s still not secure enough for me. I would rather have all that responsibility on Authorize.net’s shoulder.

I sent Woothemes an email to see if they have any plans to offer a SIM plugin, but haven’t heard anything yet.

It’s hard to believe that WooCommerce hasn’t already thought of all this. As popular as it is, I think if this was a real security issue, you’d have thousands of sites failing their PCI compliance.

What about the CIM version then? Requires an SSL certificate though…

https://www.woothemes.com/products/authorize-net-cim/

I agree. I have done so much research on the DPM and really debated whether or not to use it. Technically it does pass PCI compliance standards because the cc data never is collected or stored on your server. Many think it’s safe and it doesn’t require a SSL certificate. However, a certificate is still highly recommended in order to display “https” in the browser URL and promote customer confidence. I know I wouldn’t feel confident putting in credit card data without it.

Anyhow, an update on my issue…. I did another test on my site and everything is working for me just as it should. Now the real test is to see if it works for the customers. Just have to wait for a transaction to come through.