ERROR MESSAGE

  • [email protected]

    (@craigatpnutritionalscom)


    7 years ago

    I keep getting this error message when testing your plugin:

    The following errors have occurred.
    (13) The merchant login ID or password is invalid or the account is inactive.

    My API login and Key are correct though so I’m not sure why I am getting this error.

    If I can get it to work, I will probably buy your Pro version so I can have people enter their payment info without leaving the landing page.

    The page I need help with: [log in to see the link]

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  • Plugin Author YITHEMES

    (@yithemes)

    Hi there!

    Thank you for contacting us!
    I’m afraid that the problem you’re experiencing could only be related to Login ID and Transaction Key you’re using

    Please, note that authorize requires different API keys for live and test mode
    If you’re running on test mode, you’ll need to create a developer account here (https://developer.authorize.net/hello_world/sandbox/) and use API keys for that accout

    Hope this helps
    Have a nice day

Viewing 1 replies (of 1 total)
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