Error message

Hi,

by the way, the errors are showing up on top of my main page but currently I deactivated it so that they don’t show up now.

Please help! Thank you!!

@hanztudio

Thank you for reaching out!I am here to help.

How are you installing the plugin?

Here are a couple troubleshooting options:
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1) Ensure Facebook page is Published
2) Under Facebook page settings (Messenger Platform), add your domain. MUST be https:// Make sure domain name matches exactly including www (or lack thereof).
3) Use correct app_id
4)Use this page_id (from steps 3 and 4)

If chat plugin works for you and no one else, it’s probably because you’re logged into FB and you’re the page admin. Check steps 1 & 2.

For #2 – It doesn’t need to be a secure website (https). However, it does need to be exactly how you have it. Ex: https://www.example.com (include the www part, even if https://example.com redirects to https://www.example.com) – tekNorah

Hi there!

Thanks for your prompt reply. I’ve tried everything, I delete the plugin and manually install it back to my server.

However, it’s still showing errors on my homepage and dashboard.

May I know where do I use/input the app_id? I did not see any setting to insert my app_id.

Homepage
Notice: Undefined index: fb_page_id in /home/…/public_html/…/wp-content/plugins/wp-chatbot/inc/class-htcc-chatbot.php on line 36

Notice: Undefined index: log_events in /home/…/public_html/…/wp-content/plugins/wp-chatbot/inc/class-htcc-chatbot.php on line 38

Dashboard
b_page_id in /home/…/public_html/…/wp-content/plugins/wp-chatbot/admin/class-htcc-admin.php on line 79

@hanztudio

Thank you for trying the troubleshooting steps. I need to have my engineers take a look a this and I will follow up.