Error message

Hi @ieremias,

This may be a plugin conflict with Thrive Architect. What modifications did you make to the Paid Memberships Pro page with Thrive Architect? What Paid Memberships Pro shortcodes are you using? Does the error happen if you disable Thrive Architect?

On a site using WordPress 5.5, the Twenty Twenty theme, and Paid Memberships Pro version 2.4.1, without Thrive Architect, I am not running into that error, so if the problem is replicable with Thrive Architect, please use their official support channel (https://thrivethemes.com/members/login/), as we wouldn’t have readily available access to that premium plugin. They are best equipped to support their product as commercial products are not supported in these forums.

Along with that, if you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins, including Thrive Architect, and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode in this article: Troubleshooting using the Health Checkhttps://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/.

Hi,

I appreciate the support.

I only added fancy dividers to both pages that are not responsive. I disabled Thrive and was able to access these pages, but the dividers are gone. I opened a ticket to Thrive and look forward to their response.

Thanks again,

J

I resolved my issue. I first deactivated Thrive Architect so that I could access the standard WP editor for the page that’s causing the error. I then deleted all content on the page and saved it. I then added the PaidMemembshpPro (PMP) Member Levels block instead of using the corresponding PMP shortcode. I checked my work and verified that the error was gone.
I then reactivated Architect and the error was still not present. I then added back my Architech content (which was a fancy divider with an iamge). This worked well with no error message.https://myaua.org/login-myaua/registration-fee/?preview=true
Try these steps and let me know what works!
Good luck!
Jeremiah

• This reply was modified 4 years, 3 months ago by Jeremiah Ebenzee Spence. Reason: Add URL

Solved my problem, thanks for sharing.

There is a plugin conflict. If you try and edit the membership levels page using TA while the PMPRO block is on the page you will get the error.

If you want to edit the page using TA then first remove the PMPRO block using the Std WP editor. Make your changes with TA. Then go back to the WP editor and add the block back in. This solution make work with the short code as well but I have not tested. If it does it means you will be able to place the levels short code any where on the page. If not the the PMPRO levels table will always be be below the edits you make with TA. Not ideal but workable.