Error Message

  • Resolved shelon

    (@shelon)


    3 years, 7 months ago

    Hi there we found this error message on our page.
    Is this related to the fact that our DB was not accessible once or do we have to change anything?

    2021-07-14 10:59:27: Error occurred while updating SpamFireWall local base. Error: EXCLUSIONS: WRONG_RESPONSE update__write_to_db__exclusions

    Thanks for your help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support katereji

    (@katereji)

    Hello.
    Please, click the button ‘Synchronize with Cloud’ (go to WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> gray button on the top of the page).
    Let us know the results.

    Thread Starter shelon

    (@shelon)

    Thanks, just checked and the message was gone, also could syncronize with cloud.

Viewing 2 replies - 1 through 2 (of 2 total)
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