Error Message Bad Value total amount

  • Resolved ivywinkvist

    (@ivywinkvist)


    4 years, 11 months ago

    Just received a customer email about the failure on the Klarna checkout.
    It shows the error message below:

    ?”error_code”:”BAD_VALUE”,error_message”:[BAD_VALUE:total_amount”],”correlation_id”:”c653390b-80ff-4edd-9afd-7f5a68ea2ce9″,”service_versiom”:1.0.20200414071037″?Bad value:total_amount

    Also, when I tried and retured to the shopping cart, it said: Klarna id is missing

    Please advise….

    • This topic was modified 4 years, 11 months ago by ivywinkvist.

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Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Krokedil

    (@krokedil)

    Hi Ivy,

    We had an issue with the 2.0.11 release that caused some stores to get this error due to a setting for the taxes in WooCommerce. We rolled this change back and released a new version 2.0.12 that removed that change. Can you try to install this and see if that solves your issue?

    Thread Starter ivywinkvist

    (@ivywinkvist)

    yes, just upgraded to 2.0.12 and it seems good now. thanks for the quick response. ??

    Plugin Contributor Krokedil

    (@krokedil)

    Great! Thank you, and apologies for any issues this caused.

    Hi!

    We still have this issue with version 2.0.13 but just for certain products for some reason. There are now differences between the products that should cause this issue.

    Any help appreciated!

    //Tobias

Viewing 4 replies - 1 through 4 (of 4 total)
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