Error message: Could not move old files out of the way.

  • Resolved ricdam

    (@ricdam)


    5 years, 5 months ago

    Hi there,

    I’m trying to restore an existing backup I did yesterday, but I’m getting the error below. Can you please help me on how to fix this error? Sorry I do not have IT background.

    Others
Unpacking backup... (backup_2019-06-07-2237_My_Uber_Im_8d4843752c67-others.zip, 12.1 MB)
Unzip progress: 28 out of 162 files (2.9 MB, wflogs-old-old/config.tmp.VPYfhx)
Unzip progress: 140 out of 162 files (25.3 MB, wflogs/config-transient.php)
Unzip progress: 162 out of 162 files (30.6 MB, wflogs-old/config.tmp.w9qx7l)
Move /home/myuberin/public_html/wp-content/wflogs -> /home/myuberin/public_html/wp-content/wflogs-old: Failed. Destination Directory UID=746, GID=732. Effective/real user IDs of the current process: 746/746. Effective/real group IDs of the current process: 732/732. 
Error message: Could not move old files out of the way. You should check the file ownerships and permissions in your WordPress installation (/home/myuberim/public_html/wp-content/wflogs)
Restore failed...

Move /home/myuberim/public_html/wp-content/wflogs -> /home/myuberim/public_html/wp-content/wflogs-old: Failed. Destination Directory UID=746, GID=732. Effective/real user IDs of the current process: 746/746. Effective/real group IDs of the current process: 732/732.
Actions: Return to UpdraftPlus configuration

    Thanks,

    • This topic was modified 5 years, 5 months ago by ricdam.
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