• Resolved ohdishkitchen

    (@ohdishkitchen)


    Hi Team,

    I need your urgent attention to resolve the fatal error message which Iam getting after upgrading woocommerece plugin to 4.3.0 version. Currently my site frontend and backand both got crashed. could you please help me in resolving the issue.

    Error message: require(): Failed opening required ‘/home/u860591151/domains/ohdishkitchen.in/public_html/wp-content/plugins/woocommerce/src/Autoloader.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’)

    Regards,
    Ipsita

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter ohdishkitchen

    (@ohdishkitchen)

    Guys, waiting for your response.
    Its urgent as my site totally crashed in both frontend and backend.

    Regards,
    Ipsita

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @ohdishkitchen Fatal errors that appear after updating a plugin are often sign of a conflict. You must likely have a plugin installed on the site that wasn’t compatible with the latest version of WooCommerce, so installing that update caused the site to crash.

    To bring your site back up, you’ll want to login via FTP, and disable all plugins. You can do that by locating the plugins folder and renaming it to something like deactivated-plugins. Once renamed the plugins will be disabled and you will be able to login to your site. At this point, you can change back the name of the folder to just plugins – this will not automatically enable all your plugins.

    On the wp-admin dashboard re-activate WooCommerce only and then start re-activating the rest of your plugins one by one, until you find the one that causes the fatal error to appear.

    Thread Starter ohdishkitchen

    (@ohdishkitchen)

    Thank you so much for the reply.

    I deactivated all plugins and only tried to activate woocommerce plugin but it is still showing the same error message.

    Please help how to resolve this issue.

    Thread Starter ohdishkitchen

    (@ohdishkitchen)

    Hello,

    I am getting error for these below codes while activating the WooCommerce.
    As I checked these line scripts are available in woocommerce.php file.

    // Load core packages and the autoloader.
    require __DIR__ . ‘/src/Autoloader.php’;
    require __DIR__ . ‘/src/Packages.php’;

    Error Message : require(/home/u860591151/domains/ohdishkitchen.in/public_html/wp-content/plugins/woocommerce/src/Autoloader.php): failed to open stream: No such file or directory in /home/u860591151/domains/ohdishkitchen.in/public_html/wp-content/plugins/woocommerce/woocommerce.php on line 24

    Fatal error: require(): Failed opening required ‘/home/u860591151/domains/ohdishkitchen.in/public_html/wp-content/plugins/woocommerce/src/Autoloader.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/u860591151/domains/ohdishkitchen.in/public_html/wp-content/plugins/woocommerce/woocommerce.php on line 24

    Can anybody please tell me what is these script for?? How to resolve this issue.

    Please help !!

    Regards,
    Ipsita

    Boa noite, no meu site ocorreu o mesmo erro ao atualizar o Woocommerce, desativei e desinstalei , depois instalei novamente o woocommerce e ativei, voltou tudo ao normal e n?o perdi as configura??es. Meu site está no ar sem qualquer problema.

    Thread Starter ohdishkitchen

    (@ohdishkitchen)

    thanks diasdesiqueira, I too uninstalled and copied entire plugin folder through FTP.
    It is now working.

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    I’m glad uninstalling and copying the plugin folder helped resolving the issue. Thanks for sharing your solution with us.

    I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter ohdishkitchen

    (@ohdishkitchen)

    Hello,
    Its again the same after updating 4.3.1 woocommerce version. My site crashed with update error.

    What is root cause. Please suggest. Why on each update of woocommerce it is failing??

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Error Message: Failed opening required in woocommerce.php file in line no 24.’ is closed to new replies.