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Resolved jollyjellyjojo
(@jollyjellyjojo)

3 years, 5 months ago

Hi, I’m having an error message pop up in the area right below the username:

“`Warning: include(/home/customer/www/cleverpeas.com/public_html/wp-content/plugins/masterstudy-lms-learning-management-system/stm-lms-templates/account/public/additional_information.php): failed to open stream: No such file or directory in /home/customer/www/cleverpeas.com/public_html/wp-content/plugins/masterstudy-lms-learning-management-system/lms/classes/templates.php on line 137

Warning: include(): Failed opening ‘/home/customer/www/cleverpeas.com/public_html/wp-content/plugins/masterstudy-lms-learning-management-system/stm-lms-templates/account/public/additional_information.php’ for inclusion (include_path=’.:/usr/local/php74/pear’) in /home/customer/www/cleverpeas.com/public_html/wp-content/plugins/masterstudy-lms-learning-management-system/lms/classes/templates.php on line 137`”

How can I fix this? I have all the plugins up to date, it seems like something is missing.

If this can be resolved, that would be much appreciated!

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

aishastylemixthemes
(@aishastylemixthemes)

3 years, 5 months ago

Hello,
Thanks for reaching us here!
This warning issue has been already fixed in the previous releases of MasterStudy LMS. If you are sure that you are using the latest version of MasterStudy LMS Free plugin 2.6.4, then please check your permalink settings. You can adjust your links in Settings -> Permalinks -> Post name and press the Save Changes button [[Screenshot]].
Best Regards

Thread Starter jollyjellyjojo
(@jollyjellyjojo)

3 years, 4 months ago

It seems to not have fixed anything, could you provide any other solutions? My version is 4.3.2

Hope StylemixThemes
(@hopestylemixthemes)

3 years, 4 months ago

Hi @jollyjellyjojo

Seems there is a misunderstanding. Here you can see that the current plugin version is 2.6.5 -> https://www.ads-software.com/plugins/masterstudy-lms-learning-management-system/

https://joxi.ru/a2XNN8Ptl16GMr

4.3.2 version is for the Masterstudy theme. Please create a ticket in the Theme support system and managers will contact you asap.

regards
Thread Starter jollyjellyjojo
(@jollyjellyjojo)

3 years, 4 months ago
This still has not solved the issue, unfortunately ??

I have MS Pro, however my support time ended so I’m posting here.
- This reply was modified 3 years, 4 months ago by jollyjellyjojo.
Hope StylemixThemes
(@hopestylemixthemes)

3 years, 4 months ago

Hi @jollyjellyjojo

Unfortunately, we can not help you with the MS PRO features.

Please try to regenerate LMS pages, also, make sure that all require plugins under Appearance -> install plugins are up to date.

regards

Viewing 5 replies - 1 through 5 (of 5 total)

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