• Resolved manisit09

    (@manisit09)


    Hi Development Team,

    I really appreciate the hard work you guys have put behind building this plugin (Profile Builder).

    I installed this plugin and got the login, Register, and Edit profile pages as expected. Then I followed the instructions on Recaptcha as mentioned in the description section.

    But now when I try login, I get this error- “The reCAPTCHA wasn’t entered correctly. Please try it again.”

    Can you please guide me on what am I doing wrong? Any suggestions, links where I can get guidance.

    Here are the basic details-

    URLhttps://www.ckanti.com

    Plugins Used – A2 Fixed W3 Total Cache; A2 Optimized WP; Akismet Anti-Spam; Contact Form 7; Easy Hide Login; Elementor; EWWW Image Optimizer; Jetpack by WordPress.com; LuckyWP Table of Contents; Multiple Themes; Profile Builder; Smush; wpDiscuz; WPForms Lite; Yoast SEO

    Platform– WordPress

    reCAPTCHA type – v2 Checkbox

    Please let me know if you need any other details.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter manisit09

    (@manisit09)

    Any guidance on this would be appreciated

    Thread Starter manisit09

    (@manisit09)

    I got this resolved. I had installed a caching plugin which was also having Recaptcha which was causing this issue

    Thread Starter manisit09

    (@manisit09)

    I got this resolved. I had installed a caching plugin which was also having Recaptcha which was causing this issue. Thanks!

    All right then, thanks for letting us know, and sorry that we could not take a look at this sooner — we are slightly overloaded because of the pandemic.

    Cheers,
    Gabriel

Viewing 4 replies - 1 through 4 (of 4 total)
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