• Resolved 33delivery

    (@33delivery)


    I recently installed SG Optimizer.

    I also have another plugin WP Fastest Cache. When I use both plugins simultaneously, everything works well, excellent GTmetrix performance, and no error message.

    But Siteground does not recommend having two cache plugins. So when I deactivate WP Fastest Cache and use only SG Optimizer, I get poor GTmetrix performance, and when I click link to try to cache site within the plugin, I get red error message that the URL is not cached.

    So why doesn’t SG Optimizer function properly on my site? It only functions when I have the other plugin WP Fastest Cache activated, which doesn’t make sense.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Vladimir Trandev

    (@vtrandev)

    Hello @33delivery,

    You can use more than one caching plugin on your application but this could lead to potential issues due to the several caching layers. Based on the provided information, it seems that our SG Optimizer plugin is not properly activated.

    Could you please provide us with your domain, so we can take a look at the reported issue?

    Regards,
    Vladimir

    Plugin Support Simeon Boev

    (@k3llanved)

    Hello @33delivery,

    As we haven’t heard back from you in the past few days we will now mark the case as resolved on our end. In case you need further assistance feel free to post another topic in the forum.

    Best Regards,
    Simeon Boev

Viewing 2 replies - 1 through 2 (of 2 total)
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