Error Message When Customer Tries To Checkout

  • I am using Stripe for our payment processor. When the customer tries to checkout they get an error saying:
    “Something went wrong
    There was an unexpected error communicating with our servers. Please try again later.”

    It was working a couple of weeks ago.
    PS…I did not post the entire link to the page I need help with. I didn’t know if I would be exposing secret Stripe info or not. I can email you the entire link if you need it.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter desabells

    (@desabells)

    It looks like we may have figured it out.
    For some reason it was using an old Stripe key, which worked up until a few days ago.

    Plugin Author Tickera

    (@tickera)

    Hi there,

    We are glad to hear that.

    You can ignore the email we’ve sent to you ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Error Message When Customer Tries To Checkout’ is closed to new replies.