Error messages after updating to H5P Plugin 1.7.9

Do you get this when creating new content or only for old content?
Has the database been copied from a production site or something? If so you need to ensure that all files under wp-content/uploads are copied as well.

Double check the file permissions for the wp-content/uploads/sites/18/h5p/content folder. (PHP/web server user must be able to write to it)

Hi icc0rz,

Thanks for the response and my apologies for the delay in coming back to you.

The issue was related to the uploads folder not being copied over. I’ve copied it over now and no longer see the error messages.

However, when I edit any of the existing content types the word (deprecated) appears next to the object type in the editor. Is this anything to worry about or is it just because they were created with an older version of the plugin?

Thanks

Simon

Ah, great that you got it working.

Deprecated means that there is an update available for this content. The content may be upgraded through the Libraries page. More details about this can be found in the Upgrade existing content section.
Let me know if you run into any issues or have further questions.

Thanks icc0rz.

I’ve updated the libraries but the last one (Multiple Choice 1.6.0) is getting stuck on 31%. This type has the greatest number of objects (H5P content) associated with it (125).

Any ideas how to get it to update?

Thanks

Simon

Could you have your browser’s error console open while running the upgrade? Usually, F12 or Ctrl+Shif+J to open –?looks for any red error messages.

If you don’t see any, try to run the upgrade from another browser

Hi icc0rz,

I’ve tried 3 different browsers and I get the same result in each. The update doesn’t get past 31%.

Here is what I get in the error console in each browser:

Chrome (stuck at 31%)

https://onemedsites.org/learn/wp-admin/admin-ajax.php?action=h5p_content_upgrade_progress&id=78 500 (Internal Server Error)
send @ jquery.js?ver=1.7.9:4
ajax @ jquery.js?ver=1.7.9:4
b.(anonymous function) @ jquery.js?ver=1.7.9:4
ContentUpgrade.nextBatch @ h5p-content-upgrade.js?ver=1.7.9:163
ContentUpgrade.workDone @ h5p-content-upgrade.js?ver=1.7.9:302
done @ h5p-content-upgrade.js?ver=1.7.9:119
self.workers.(anonymous function).onmessage @ h5p-content-upgrade.js?ver=1.7.9:147

Safari (stuck at 31%)

Failed to load resource: the server responded with a status of 500 (Internal Server Error) https://onemedsites.org/learn/wp-admin/admin-ajax.php?action=h5p_content_upgrade_progress&id=78

Firefox stuck on 31%

https://onemedsites.org/learn/wp-admin/admin-ajax.php [HTTP/1.1 500 Internal Server Error 7501ms]

actionh5p_content_upgrade_progressid78

Could this be some kind of permission issue relating to ajax on our server?

Thanks for all you help.

Simon

Ah, it looks like something may be wrong in the plugin. Do you mind checking your web server’s error_log file?

I feel confident that we should be able to resolve this issue. Thank you for the quick reply.

-Frode