• Resolved Quintinm

    (@quintinm)


    Hi.
    I ave just completed the form for my multisite that allows the user to register their site.
    I have set it foe me to activate is manually, but when i complete the form, i do not see any sites added on the network admin sites page.

    I am, not sure what i am doing wrong here, I assumed that this would create the site and i would then complete the process manually.

    Please advise, thank you.

Viewing 15 replies - 1 through 15 (of 25 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @quintinm

    I hope you are doing well.

    The admin should receive an email with the approval link, can you verify if you received it?

    Kindly export your form and we can take a look at it in case no:

    Export guide:
    https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    You can use Google drive or any sharing service.

    Best Regards
    Patrick Freitas

    Thread Starter Quintinm

    (@quintinm)

    Hello.
    thanks for the reply.

    I tried the form again this morning, got the link to view and approve the submission, but when i clicked on it, the submissions page is empty.

    Here is the export as requested.
    https://drive.google.com/file/d/1G7JJorksWLYPEPJ1Ftd7omnP8goVHwXt/view?usp=sharing

    Thread Starter Quintinm

    (@quintinm)

    P.S. is this a PRO feature only?
    I do not have the pro version – is that why it is not adding the submissions and adding sites to the multisite system?

    Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @quintinm,

    I was able to replicate the issue with a test site.

    On further checking, I was able to notice, the issue is only with the Activation link from the notification email. If you enable the “store submissions in my database” (option can be found under the Settings tab of the form) you can approve the user from the Forminator >> Submissions.

    I have reported the issue with the activation URL in the notification email, the Forminator team will roll out a fix for this in one of our upcoming updates.

    Kind Regards,
    Nebu John

    Thread Starter Quintinm

    (@quintinm)

    Hello, thank you.

    I see the submission is there now, thank you.

    A few more questions.
    ——————————
    When i get the email, i do not have a link to APPROVE, only “Click here to view the submission.”

    Q: How do I approve the submission – there is only a dropdown for Bulk actions and delete entries? Looks like it is automatically approved.

    Q: Does this automatically add a multisite or not – I do not see the new site listed under the “My sites tab” in the multisite admin.
    Q: I also do not see the user added to the users on the main site.

    Please advise, thank you.

    Thread Starter Quintinm

    (@quintinm)

    Any feedback guys?

    Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @quintinm,

    With Manual Approval you would need to allow the form to keep the submissions in order to approve them from the site.

    What you will need to do is edit your form, navigate to Settings tab and from there turn off “Disable store submissions in my database” option.
    Once that is done your new submissions will show up under Forminator > Submissions panel (make sure to have your form selected there) and when you expand the submission you will see Approve button.
    Clicking on that button will create both user and site.

    Cheers,
    Predrag

    Hello @quintinm !

    Hope you’re having a good day!

    As there was no activity on this ticket for a bit, I’ll mark it as resolved for now.

    If you need any further assistance, please feel free to reopen it and post here any time.

    Kind regards,
    Pawel

    Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @quintinm,

    We have an update from the developers, the following code can help with resolving the original issue that was reported regarding the activation link in the notification email.

    <?php
    
    defined( 'ABSPATH' ) || exit;
    
    add_filter(
    	'wp_mail',
    	function( $args ) {
    
    		$args['message'] = str_replace( '&', '&', $args['message'] );
    
    		return $args;
    	},
    	99
    );

    Please add the code as a mu-plugin, you can find more on how to install a mu-plugin here: https://wpmudev.com/docs/using-wordpress/installing-wordpress-plugins/#installing-mu-plugins

    Make sure to take a complete backup of the site before further proceeding.

    I hope that helps.

    Kind Regards,
    Nebu John

    Thread Starter Quintinm

    (@quintinm)

    Hello.
    We still have problems here.

    #1. yesterday i got an email application and it included the link:
    =====================================
    The account is still not activated and needs your approval. To activate this account, click the link below.
    https://lightbox.co.za/?page=forminator_activation&key=1220a756134cbe6c
    =====================================

    I clicked on it and the page said “It looks like nothing was found at this location.”

    So I added your mu code today according to your instructions but when i submitted the form again, there was no link to approve the form.
    Just this – Click here to view the submission.
    When i click the submission, there is no approve button.

    I am so frustrated by this.

    #2. approving the submission and the multisite being added to the system
    =====================================
    As i mentioned all i want to do it have the system add the multi-site based on the form submitted by the client.
    I then want to be able to go in and approve the site and get the client going.

    At this point in time the setting / “Disable store submissions in my database” is unchecked.

    Please advise what i need to do to get this done.

    Thank you.

    • This reply was modified 3 years, 1 month ago by Quintinm.

    Hello @quintinm !

    Hope you’re doing well today!

    Apologies – it looks like the www.ads-software.com forum replaces some characters in the code and that makes the code not work as expected. Here you can find the corrected code of the mu-plugin: https://pastebin.com/CCrr6n2a

    After fixing this, it should start working correctly.

    Warm regards,
    Pawel

    Thread Starter Quintinm

    (@quintinm)

    Hello, thanks for the email.

    I added the code and did another test.
    Email:
    ——
    https://snipboard.io/4QlLVC.jpg
    There is no link to approve the submission.

    Submission on the website:
    ————————–
    https://snipboard.io/CDf7j3.jpg

    No button to approve the submission.

    Also, no websites created.
    Is that because i have not approved any because i cannot approve them?
    Are they only set up when i approve the submission?

    Thank you.

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @quintinm

    I checked this and it worked fine on my end,

    Can you double-check if the settings for Website and User registration are enabled?

    https://monosnap.com/file/uTvtEwCcjp9dwsfEfJcZ8AMzUnmJXr

    https://monosnap.com/file/PcEJvW1XNiCcUuE4pweMTGG7xTauWy

    For the users that didn’t receive the confirmation, you can use this plugin https://www.ads-software.com/plugins/unconfirmed/ it is 2 years old since the latest update but I tested it in the current WordPress version and worked just fine.

    Let us know the result you got.
    Best Regards
    Patrick Freitas

    Thread Starter Quintinm

    (@quintinm)

    Hello Patrick.

    Allow new registrations is set to (Both sites and user accounts can be registered)

    I saw the notifications come in on my side with the link.
    When i click on the activation ink, i get this response:
    —————
    Invalid activation key.

    Thread Starter Quintinm

    (@quintinm)

    I did a test on my side and it does not have the link:
    https://snipboard.io/gb3vMl.jpg

    these are the settings
    https://snipboard.io/IMix8s.jpg
    https://snipboard.io/kI76hd.jpg

Viewing 15 replies - 1 through 15 (of 25 total)
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