Error messages ‘Can’t download gz-file’

WP Query Monitor provides more information about the error:

Screenshot here:
https://image.noelshack.com/fichiers/2018/01/1/1514841594-wp-statistics-error.png

I tried disabling security enhancements from Plesk to see if it was a permission issue, but it seems like it’s not.

Please fix.

Also getting 403-Forbidden on update of GeoIP database. First failure occurred at 17:08UTC on 2018-01-01.

WP-statistics web site suggests the general cause is a blacklist for abuse. I checked against mxtoolbox.com and got no blacklist hits:

“Checking https://www.aerislogic.com which resolves to 138.197.109.243 against 103 known blacklists…
Listed 0 times”

MXtoolbox shows blacklists for mail sending, not HTTP requests.

Though, I can wget the file from my webserver, so it’s not an IP blacklist.
I also got the same issue on a brand new wordpress installation, so it’s neither a domain name request blacklist.

It’s most likely an issue with how wp-statistics gets the URL that triggers a 403 error.

[root@haisoft ~]# wget https://geolite.maxmind.com/download/geoip/database/GeoLite2-Country.mmdb.gz
--2018-01-02 00:11:02--  https://geolite.maxmind.com/download/geoip/database/GeoLite2-Country.mmdb.gz
Resolving geolite.maxmind.com (geolite.maxmind.com)... 104.16.37.47, 104.16.38.47, 2400:cb00:2048:1::6810:262f, ...
Connecting to geolite.maxmind.com (geolite.maxmind.com)|104.16.37.47|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 1648738 (1.6M) [application/octet-stream]
Saving to: ‘GeoLite2-Country.mmdb.gz’

100%[======================================>] 1,648,738   --.-K/s   in 0.07s

2018-01-02 00:11:02 (21.4 MB/s) - ‘GeoLite2-Country.mmdb.gz’ saved [1648738/1648738]

Hi,

Unfortunately, the GeoIP server sometimes does not have the response. We want to add this database in the WordPress repo in the next version.

Thanks for your answer, but I think I don’t get it.
If the file can be downloaded via wget but not via wp-statistics, how is it coming from the source server?
What’s the issue exactly?

To skip this issue, you can download the GeoIP database from this link and upload in your server.

Then replace the GeoIP server download in the class-wp-statistics-updates.php line 38

I’ll probably do that. But then, there will be no automatic update.
Where should the file be located?

PS: That still doesn’t explain where this issue comes from and how to fully resolve it.

You can put this file on your server. e.g. https://yoursite.com/GeoLite2-Country.mmdb.gz

Where should the file be located?

What’s the issue exactly?

You can put this file on your server

WHERE?

Seems like you’re fast reading a bit too much, but I can’t blame you for having too few free time…

Edit: I fast read a bit too fast as well… So at the root of the server should work then. Let’s try it.

• This reply was modified 7 years, 2 months ago by Robin Labadie.