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Resolved pairfum
(@pairfum)

6 years, 11 months ago
Dear Forum Members and CleanTalk,

We use the paid version of both plugins:
– Antispam by CleanTalk
– Security by CleanTalk

We have, however, noticed that the two plugins generate a large number of error messages in the debug.log file (500mb per day) for our website [ redundant link removed ]. It is typically one of the following three errors:
```
[10-Apr-2018 10:44:35 UTC] PHP Notice:  Undefined offset: 1 in /home/pairfumc/public_html/wp-content/plugins/security-malware-firewall/lib/SpbcHelper.php on line 170

[10-Apr-2018 10:00:36 UTC] PHP Notice:  Undefined variable: xtet_base in /home/pairfumc/public_html/wp-content/plugins/security-malware-firewall/lib/SpbcHelper.php on line 175

[10-Apr-2018 10:00:36 UTC] PHP Warning:  Division by zero in /home/pairfumc/public_html/wp-content/plugins/security-malware-firewall/lib/SpbcHelper.php on line 170
```
Can you advise how we can eliminate / stop these error message being generated?

Many thanks for your help and advice.

[ Signature deleted ]
- This topic was modified 6 years, 10 months ago by Jan Dembowski.
The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support SergeM
(@serge00)

6 years, 11 months ago

Hello, @pairfum.

Thank you for your request.

We will fix it as soon as possible and contact you of the results.

It may take 1-2 working days. Please, wait.

Sorry for the inconveniences.

Your CleanTalk Control Panel: [ https://cleantalk.org/my/ ].

Best regards.

Safronik
(@safronik)

6 years, 11 months ago

Hello,

We have fixed that. Please, install the plugin from here: https://downloads.www.ads-software.com/plugin/security-malware-firewall.zip.
This fix will be included in the next versions.

I should warn you that it haven’t been tested yet.

Mark the topic as resolved if it so. Contact us if you have questions.
Thread Starter pairfum
(@pairfum)

6 years, 10 months ago
Dear Safronik,

Many thanks for this quick solution. We really appreciate it.

Will this fix be included in the next update?

We would rather use the auto update function from within WordPress.

Again, many thanks for your help.

[ Signature deleted ]
- This reply was modified 6 years, 10 months ago by Jan Dembowski.
Plugin Support SergeM
(@serge00)

6 years, 10 months ago

Hello, @pairfum.

Yes, as usual, all bug fixes will be included in the next stable version.

Your CleanTalk Control Panel: [ https://cleantalk.org/my/ ].

Best wishes.

Moderator Jan Dembowski
(@jdembowski)

Forum Moderator and Brute Squad

6 years, 10 months ago

We use the paid version of both plugins:
– Antispam by CleanTalk
– Security by CleanTalk

Then you’re in the wrong place.

For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Moderator Jan Dembowski
(@jdembowski)

Forum Moderator and Brute Squad

6 years, 10 months ago

Also lose the signatures, those are not permitted here.

https://www.ads-software.com/support/guidelines/#avoid-signatures

Viewing 6 replies - 1 through 6 (of 6 total)

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