ERROR Messages Product Feed Pro

  • Resolved adiegold

    (@adiegold)


    4 years, 4 months ago

    I have the Product Feed Pro Plugin installed on my WordPress Website. However every time I try to create a feed I get this message; “There has been a critical error on your website. Please check your site admin email inbox for instructions.” Please see two links below of the screenshots of the error messages:
    Error Message 1-2
    Error Message 2-2

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,

    Thanks for using our plugin and reaching out to us. Sorry to her you are experiencing an issue with creating a product feed.

    Changes are you on an old version of WordPress/PHP or WooCommerce which doesn’t have some functions our plugin needs. On what version are you?

    Thread Starter adiegold

    (@adiegold)

    Hi,

    My WordPress/PHP is: PHP version: 7.3.6. Also my WooCommerce Version is:4.6.0

    Thread Starter adiegold

    (@adiegold)

    Hello there,

    My WordPress/PHP and WooCommerce Versions are asfollows. Please see below;

    PHP version: 7.3.23
    WooCommerce Version: 4.6.0

    Alright, those are up to date.

    Can you share the content of your WooCommerce fatal error logs of today/yesterday? You can find those here: https://docs.woocommerce.com/document/finding-php-error-logs/

    Hi,

    Assuming the issue at hand has been resolved and/or our support is no longer required I am going to close this topic for housekeeping reasons.

    Please do not hesitate to reach out to us again whenever you need our help.

Viewing 5 replies - 1 through 5 (of 5 total)
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