Error Migrator

  • Hello. When updating to the latest version, an error has been generated that prevents the plugin from being activated:

    The error it shows is the following: Fatal error: Uncaught Error: Call to undefined function MailPoet\Migrator\mb_strimwidth() in /var/www/recursos/wp-content/plugins/mailpoet/lib/Migrator/Migrator.php:79 Stack trace: #0 /var/www/recursos/wp-content/plugins/mailpoet/lib/Migrator/Migrator.php(35): MailPoet\Migrator\Migrator->getStatus() #1 /var/www/recursos/wp-content/plugins/mailpoet/lib/Config/Activator.php(78): MailPoet\Migrator\Migrator->run() #2 /var/www/recursos/wp-content/plugins/mailpoet/lib/Config/Activator.php(60): MailPoet\Config\Activator->processActivate() #3 /var/www/recursos/wp-content/plugins/mailpoet/lib/Config/Initializer.php(288): MailPoet\Config\Activator->activate() #4 /var/www/recursos/wp-includes/class-wp-hook.php(308): MailPoet\Config\Initializer->runActivator() #5 /var/www/recursos/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #6 /var/www/recursos/wp-includes/plugin.php(517): WP_Hook->do_action() #7 /var/www/recursos/wp-admin/plugins.php(194): do_action() #8 {main} thrown in /var/www/recursos/wp-content/plugins/mailpoet/lib/Migrator/Migrator.php on line 79

    How can we solve it?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there @cgcullarvega,

    Thanks for reaching out and I apologize for the late reply.

    Could you please follow the instructions to?re-install the plugin via FTP?and let me know if it works?

    Reference: https://kb.mailpoet.com/article/258-re-installing-updating-the-plugin-via-ftp

    Don’t worry,?you won’t lose any data from the plugin.

    Let us know how it goes!

    Thread Starter cgcullarvega

    (@cgcullarvega)

    Hello. I have followed the instructions and still with the same error.

    Fatal error: Uncaught Error: Call to undefined function MailPoet\Migrator\mb_strimwidth() in /var/www/recursos/wp-content/plugins/mailpoet/lib/Migrator/Migrator.php:90 Stack trace: #0 /var/www/recursos/wp-content/plugins/mailpoet/lib/Migrator/Migrator.php(38): MailPoet\Migrator\Migrator->getStatus() #1 /var/www/recursos/wp-content/plugins/mailpoet/lib/Config/Activator.php(78): MailPoet\Migrator\Migrator->run() #2 /var/www/recursos/wp-content/plugins/mailpoet/lib/Config/Activator.php(60): MailPoet\Config\Activator->processActivate() #3 /var/www/recursos/wp-content/plugins/mailpoet/lib/Config/Initializer.php(288): MailPoet\Config\Activator->activate() #4 /var/www/recursos/wp-includes/class-wp-hook.php(310): MailPoet\Config\Initializer->runActivator() #5 /var/www/recursos/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters() #6 /var/www/recursos/wp-includes/plugin.php(517): WP_Hook->do_action() #7 /var/www/recursos/wp-admin/plugins.php(194): do_action() #8 {main} thrown in /var/www/recursos/wp-content/plugins/mailpoet/lib/Migrator/Migrator.php on line 90

    Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi there @cgcullarvega ,

    Are you still facing this issue or has it been resolved after updating the plugin to the newest versions?

Viewing 3 replies - 1 through 3 (of 3 total)
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