error missing_shipping_address

  • Resolved wmasat

    (@wmasat)


    1 year, 10 months ago

    My site specializes in selling freelancer services, and therefore I do not need a shipping address or address details because there are no products to send, and this error began to appear with the latest update, and I had to go back to an old version as a temporary solution.
    missing_shipping_address the shipping address is required when `shipping_preference=set_provided_address

    The page I need help with: [log in to see the link]

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  • Hello,

    I understand your site is offering freelancing services (A service is a type of product) instead of physical products.

    Can you please check how is a service added into the site, I mean are they virtual products?

    I am asking because by definition, a?virtual product?is a product that?will not require shipping. It is normal for a virtual product to does not show shipping. You can find more information in our documentation here.

    Examples of a virtual product are: A service, a medical appointment, a consultation (made by a freelancer), a custom code project, etc.

    Let us know if there are any questions ??

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