Error Multilingualpress Uncaught PDOException: SQLSTATE[42S02]

  • Resolved yuliandesign

    (@yuliandesign)


    4 years, 2 months ago

    Cordial greeting.

    I have configured a site with Multilingualpress, on the main English site, mailpoet worked correctly.

    Error: it happened when I created a new site in French, it does not allow me to enter the administration desktop of my new site, the following message appears:

    Fatal error: Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘dbdz37szwx2d7m.cnr_4_mailpoet_settings’ doesn’t exist in /home/customer/www/yuliandesign.com/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php:2 Stack trace: #0 /home/customer/www/yuliandesign.com/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php(2): PDO->query(‘SELECT t0.name …’) #1 /home/customer/www/yuliandesign.com/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(2): MailPoetVendor\Doctrine\DBAL\Driver\PDOConnection->query(‘SELECT t0.name …’) #2 /home/customer/www/yuliandesign.com/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/Persisters/Entity/BasicEntityPersister.php(2): MailPoetVendor\Doctrine\DBAL\Connection->executeQuery(‘SELECT t0.name …’, Array, Array) #3 /home/customer/www/yuliandesign.com/public in /home/customer/www/yuliandesign.com/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php on line 2

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @yuliandesign,

    It seems there was an error during the plugin’s installation.

    This error means there’s a missing table from the database:

    dbdz37szwx2d7m.cnr_4_mailpoet_settings

    Can you please try to re-install the plugin via FTP?

    You can refer to this article: https://kb.mailpoet.com/article/258-re-installing-updating-the-plugin-via-ftp

    Thread Starter yuliandesign

    (@yuliandesign)

    Hi, I have managed to fix it with manual installation.

    But every time I add a new language to my site (create a new site within my wordpress multisite) this error will appear and I will have to repeat the process.
    – Download the plugin
    – Go to my website directory
    – Manually upload the plugin to the directory
    – Reactivate
    That is wasted time, during which time I will lose many subscribers.

    In my opinion MailPoet is not fully compatible with wordpress multisite. It should fix that problem.

    Hi @yuliandesign,

    We’re glad to hear you were able to fix it, but we’re sorry to hear that the issue happens again when adding a new language.

    Unfortunately, you’re right. MailPoet 3 is not fully compatible with Multisite, that’s why we no longer officially support it.

    Sorry for the inconvenience.

Viewing 3 replies - 1 through 3 (of 3 total)
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