ERROR- No connection to the license server

  • Resolved xukca

    (@xukca)


    5 years, 5 months ago

    Hello! Thank you for your great product! I used to have the free plugin installed on my other domain without a problem. However now i bought a new domain and new hosting plan and i cant make it work ?? all i get is that error:
    ERROR- No connection to the license server. Restore the connection and enter a valid license e-mail and key combination and Save Changes.
    Any ideas? What i am doing wrong? Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author StockUnlocks

    (@stockunlocks)

    Hi and thanks for your message.

    That error message appears when your website can’t connect the license server for one of the following reasons:

    • You’re missing the default email and license values: StockUnlocks > Plugin Options: License > License e-mail address = [email protected] ; License key = ob^U7*z5DFAy7CB$#R%Z)FM^
    • Your new website hosting environment is having connectivity issues: Please contact your web hosting technical support.

    I can tell you this: The license server is up and running with no other reported connectivity issues. Please make sure that the default email and license key values are entered.

    Finally, “Save Changes” to see the results.

    Plugin Author StockUnlocks

    (@stockunlocks)

    I will be marking this as resolved since there has been no reply for over 5 days.

    Additionally, I have confirmed that the licensing server has been running uninterrupted now via several different plugin installations, including a few localhosts.

Viewing 2 replies - 1 through 2 (of 2 total)
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