Error: No review data found

  • Resolved reunu

    (@reunu)


    1 year, 4 months ago

    Hi and thank you very much for your plugin !!!

    I have a probleme on this website : 5 reviews are retrieved but it displays “Error: No review data found”.

    I have tried to clear cache but it doesn’t work. I have delete and reinstalled pluggin too but the problem is still there.

    Can you help me please ?

    • This topic was modified 1 year, 4 months ago by reunu.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Design Extreme

    (@designextreme)

    @renu Please check one of the following:

    1. Ensure billing details are set for your Google Cloud account. Usually, an initial download of review data will work, but subsequent retrievals will fail. This will be noted in the Retrieved Data tab as an error.
    2. If the review data is not being stored as predicted, please try this setting in the main Setup tab:
      Clean Retrieved Data [x] Additional sanitization of retrieved data — emoticons are removed from text

    Thread Starter reunu

    (@reunu)

    Hi and thnak you for your help !

    Clean Retrieved Data resolve the problem

    ????????????

    • This reply was modified 1 year, 4 months ago by reunu.
Viewing 2 replies - 1 through 2 (of 2 total)
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