ERROR: No shipping method has been selected.

Hello @jethrohazelhurst

Thank you for reaching out with your concern.

We’ve received a similar report internally from another user, but we haven’t yet had the opportunity to fully investigate the matter. Based on what we know so far, the issue seems to have appeared after updating the PayPal Payments plugin to a version higher than 2.9.0.

I suggest performing a full conflict test to rule out any potential issues with the theme or other plugins.

I would recommend to reproduce the issue with sandbox account, then here’s what you can do:

1. Temporarily activate the default theme Storefront.
2. Disable all other plugins except for WooCommerce and PayPal Payments.
3. Test the checkout process again to see if the issue persists.

If the problem goes away, re-enable the plugins one by one to identify which one is causing the conflict.

Alternatively, you can analyze the issue more thoroughly by opening a ticket with our support desk. Here’s how you can request support: Request Support. Please make sure to include the URL of this thread in your ticket for reference.

How can this plugin be so continually and consistently broken on every single update?

It’s challenging to fully prevent issues like this in a WordPress environment, where there are so many potential edge cases and third-party plugins that can trigger various problems. Before releasing an update, we run our plugin through many test cases in QA, but it’s impossible to replicate every user’s unique setup. The issue you mentioned isn’t widespread, so we kindly ask for your understanding in this matter.

Let us know how we can assist further!

Kind Regards,
Krystian

Hello @jethrohazelhurst

Since we have not received any further communication from you, we are assuming that your issue has been resolved.

Therefore, we mark this thread as resolved. If you still have any questions or if a new problem arises, don’t hesitate to open a new thread.

Kind regards,
Krystian

Hello @inpsydekrystian ,
I’m experiencing the same error on my ecommerce, using version 2.9.3, and we spent lot of time to investigate after a user reported it. Here the log, I cannot say if it is the main reason of the bug, anyway that’s what we think is the main possibility.

ERROR Order approve failed: Failed to create WooCommerce order: No shipping method has been selected.

I disabled all plugins, the error persists using Paypal with capture intent. It does work with authorize intent.
Have you had a chance to investigate the error further to get a fix?

I know there are so many variables and plugins on wordpress that make it really hard to keep everything in order, however it is quite critical that a crucial component like paypal integration is so unstable with each update.

Thank you for your support
Best regards
Alessio

Hello @alemussi

Please create a separate thread for this or open a ticket with our service desk. We’ll look into it.

Here’s how you can request support:?Request Support. Please make sure to include the URL of this thread in your ticket for reference.

Thank you in advance.

Kind regards,
Krystian