• Resolved luismoralesg777

    (@luismoralesg777)


    Hi!
    I implement a wocommerce store that the products sells only to USA from Mexico using UPS service and your plugin we use to calculate the shipping, but when I try to finish the purchase on the site I only see on the shipping field “There are no shipping methods available. Please double check your address, or contact us if you need any help.”
    I just enabled debug mode from the plugin and see this on some shipping modes:
    [UPS] No rate returned for service code 11, The postal code 23409 is invalid for CA United States. (UPS code: 111285)
    [UPS] No rate returned for service code 07, The requested service is unavailable between the selected locations. (UPS code: 111217)
    [UPS] No rate returned for service code 54, The requested service is unavailable between the selected locations. (UPS code: 111217)
    [UPS] No rate returned for service code 08, The postal code 23409 is invalid for CA United States. (UPS code: 111285)

    But if I put a USA ZIP code, the plugin calculate exactly all the shipping cost, there is a special setup in the account to determinate the origin of the packages to ship from México?

    The UPS account have all the necesary data on the plugin (User ID, Pass, Access Key and Account numbre).

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi Luismoralesg,
    The postal code you have provided is for Virginia. Try with a postal code from California you will get rates.

    Thread Starter luismoralesg777

    (@luismoralesg777)

    Hi!
    Thanks for your answer but I have the same issue, but now I can see a different message error:
    [UPS] No rate returned for service code 65, This measurement system is not valid for the selected country. (UPS code: 111057)
    [UPS] No rate returned for service code 92, Shippers UPS Account is not enabled for the requested SurePost service. (UPS code: 112077)

    What this means?
    By the way I change the data of the reciver to California, Beverly Hills, zip code 90210

    Thanks

    @luismoralesg777,

    For the service 65 (Saver UPS), it returning that the measurement unit is not available for your country. Please try with different measurement system.

    For the service 92 (Sure post), it saying that the sure post is not enabled in your account.

    Please make sure some valid services are available between your origin and destination.

Viewing 3 replies - 1 through 3 (of 3 total)
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