Error no shipping options were found

  • Resolved Tim W

    (@twalker123)


    1 year, 6 months ago

    We have a customer from Bridgeport, CT and when she goes to the cart page and enters her address info, it says no shipping options were found.

    I set the shipping options to debug mode and it says this, which seems to indicate that it found a shipping option:
    Customer matched zone “United States (US)”

    We also have a free shipping option for orders over $25, and if she meets the minimum amount, it gives this message instead:
    “Shipping to?XXX road, Bridgeport, CT 06604.“

    How can I fix this? TY!

    The page I need help with: [log in to see the link]

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