Error: Not found

I’ve seen all the reports too, and nobody has yet been able to provide me steps from which I can reproduce the problem.

I have a VM for testing here – I can deploy any version of WordPress and any version of PHP. If I can reproduce the error, and the error is in my plugin, I will gladly fix it.

Ok, tell me what you need. I’m ready to help you trace the problem.

Your version of the plugin, PHP and WordPress would be a good start. And the plugin/theme you’re trying to translate

Hi Tim,

Hereby the information you requested.

Plugin: 1.5.3
WordPress: 4.2.4–nl_NL
Theme iThemes Builder Air
Server:
PHP Version 5.3.19
System Linux host.123-hostingserver.biz 2.6.18-371.4.1.el5 #1 SMP Thu Jan 30 06:08:24 EST 2014 x86_64
Build Date Dec 14 2012 00:50:36
Configure Command ‘./configure’ ‘–with-apxs2’ ‘–with-curl=/usr/local/lib’ ‘–with-gd’ ‘–enable-gd-native-ttf’ ‘–with-ttf’ ‘–with-gettext’ ‘–with-jpeg-dir=/usr/local/lib’ ‘–with-freetype-dir=/usr/local/lib’ ‘–with-imap=/usr/local/imap-2007f’ ‘–with-imap-ssl’ ‘–with-kerberos’ ‘–with-openssl’ ‘–with-mcrypt’ ‘–with-mhash’ ‘–with-mysql=/usr’ ‘–with-mysqli=/usr/bin/mysql_config’ ‘–with-pdo-mysql=/usr’ ‘–with-pear’ ‘–with-png-dir=/usr/local/lib’ ‘–with-zlib’ ‘–with-zlib-dir=/usr/local/lib’ ‘–enable-soap’ ‘–enable-exif’ ‘–enable-zip’ ‘–with-iconv=/usr/local’ ‘–enable-bcmath’ ‘–enable-calendar’ ‘–enable-ftp’ ‘–enable-magic-quotes’ ‘–enable-sockets’ ‘–enable-mbstring’
Server API Apache 2.0 Handler
Virtual Directory Support disabled
Configuration File (php.ini) Path /usr/local/lib
Loaded Configuration File /usr/local/lib/php.ini
Scan this dir for additional .ini files (none)
Additional .ini files parsed (none)
PHP API 20090626
PHP Extension 20090626
Zend Extension 220090626
Zend Extension Build API220090626,NTS
PHP Extension Build API20090626,NTS
Debug Build no
Thread Safety disabled
Zend Memory Manager enabled
Zend Multibyte Support disabled
IPv6 Support enabled
Registered PHP Streams https, ftps, compress.zlib, php, file, glob, data, http, ftp, phar, zip
Registered Stream Socket Transports tcp, udp, unix, udg, ssl, sslv3, sslv2, tls
Registered Stream Filters zlib.*, convert.iconv.*, mcrypt.*, mdecrypt.*, string.rot13, string.toupper, string.tolower, string.strip_tags, convert.*, consumed, dechunk

I tried to translate the plugin “LoopBuddy” (iThemes) as well.

I’ve installed your version of PHP and WordPress, in Dutch. I have no issue saving.

I can’t test “premium” themes unless the author makes the source code available to me.

What about other themes and plugins? What happens if you try to save translations for twentyfifteen, for example?

Translations for twentyfifteen work.
So it’s a theme thing.
I’ve tried to translate some non-iThemes plugins and they all work.
Tried to translate all iThemes plugins and they all don’t work.

So it seems there is a problem with all products by iThemes? Can you contact them about this issue?

I don’t offer any support for themes people are charging money for. If the authors would like to post a download to their full source code I will install it and see what the problem is.

For the current version of Loco Translate (1.5.3), you’ll have to assume it’s not compatible with the way these themes are set up.

I’ll have to close this ticket as I can’t offer a fix. The only option I have is “resolved” although appreciate from your perspective it isn’t.

I’ve created a ticket at the iThemes helpdesk.
Thanks for you time.

Kind regards,
Erwin Odendaal