• Resolved Taro

    (@sicktb)


    Notice: Undefined index: width in example.com/htdocs/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/lib/gd.thumbnail.inc.php on line 436

    Notice: Undefined index: height in example.com/htdocs/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/lib/gd.thumbnail.inc.php on line 436

    Warning: Division by zero in example.com/htdocs/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/lib/gd.thumbnail.inc.php on line 296

    Warning: Division by zero in example.com/htdocs/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/lib/gd.thumbnail.inc.php on line 309

    Warning: imagecreatetruecolor(): Invalid image dimensions in example.com/htdocs/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/lib/gd.thumbnail.inc.php on line 439

    Notice: Undefined index: width in example.com/htdocs/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/lib/gd.thumbnail.inc.php on line 455

    Notice: Undefined index: height in example.com/htdocs/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/lib/gd.thumbnail.inc.php on line 456

    Warning: imagecopyresampled() expects parameter 1 to be resource, boolean given in example.com/htdocs/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/lib/gd.thumbnail.inc.php on line 943

    Warning: Division by zero in example.com/htdocs/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/admin/edit-thumbnail.php on line 53

    https://www.ads-software.com/plugins/nextgen-gallery/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @sicktb – What are you seeing under Gallery > Overview for your Server Settings?

    Also, there could be a plugin conflict going on here or at least it should be ruled out. Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?

    If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

    Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.

    If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

    Thanks!

    – Cais.

    Thread Starter Taro

    (@sicktb)

    Operating System : Linux (64 Bit)
        Server : Apache
        Memory usage : 31.73 MByte
        MYSQL Version : 5.5.44-MariaDB-1~trusty
        SQL Mode : Not set
        PHP Version : 5.5.9-1ubuntu4.14
        PHP Safe Mode : Off
        PHP Allow URL fopen : On
        PHP Memory Limit : 128
        PHP Max Upload Size : 2M
        PHP Max Post Size : 8M
        PCRE Backtracking Limit : 1000000
        PHP Max Script Execute Time : 300s
        PHP Exif support : Yes ( V1.4 )
        PHP IPTC support : Yes
        PHP XML support : Yes
    
    Graphic Library
    
        GD Version : 2.1.1-dev
        FreeType Support : Yes
        FreeType Linkage : with freetype
        T1Lib Support : No
        GIF Read Support : Yes
        GIF Create Support : Yes
        JPEG Support : Yes
        PNG Support : Yes
        WBMP Support : Yes
        XPM Support : Yes
        XBM Support : Yes
        JIS-mapped Japanese Font Support : No

    tryed to deactivate all plugins other theme, removed cashe from nextgen and browser. Made new thumbnails and recover from backup… Still got this problem

    Thread Starter Taro

    (@sicktb)

    Plugin Contributor photocrati

    (@photocrati)

    @sicktb – The use of example.com does not really help too much in this case as the actual URL might be in question but seeing the site first-hand is much more relevant.

    Thanks!

    – Cais.

    Thread Starter Taro

    (@sicktb)

    i was referring to:

    2619/152x152x100/crop/ddc8a3c688217eda9b2f3a512694181c
    vs
    test-1-b.jpg-nggid042600-ngg0dyn-152x152x100-00f0w010c011r110f110r010t010.jpg

    the website is not live at the moment.

    I can send login information to your mail…

    Plugin Contributor photocrati

    (@photocrati)

    @https://www.ads-software.com/support/profile/sicktb – You are welcome to send us a Bug Report (https://imagely.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site.

    Please include as many details as you can about your site and the issue at hand so we can move on this as fast as possible.

    Thanks!

    – Cais.

Viewing 6 replies - 1 through 6 (of 6 total)
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