• Resolved slyc

    (@slyc)


    This notification suddenly appeared today, but I tried many times and it still showed up.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello @slyc,

    Please press the ‘Synchronize with Cloud’ button in the plugin settings.

    WordPress Admin Page —> Settings —> Antispam by CleanTalk

    Did it help?

    Thread Starter slyc

    (@slyc)

    We’ve tried it a few times, but it still keeps happening.

    Plugin Support amagsumov

    (@amagsumov)

    Let’s try reactivating the CleanTalk plugin with the Complete Deactivation option:
    WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced Settings —> enable “Complete Deactivation” —> Save Changes.
    Plugins —> Installed plugins —> Anti-Spam by CleanTalk —> Deactivate and Activate

    This option will reset all plugin settings. Don’t forget to insert your access key.

    Did it help?

    Thread Starter slyc

    (@slyc)

    That’s ok, thank you for your help

    Plugin Support amagsumov

    (@amagsumov)

    I’m glad to know the error is gone.

    If you have a moment can you please leave us a review? We would greatly appreciate it.

    Just click on the link below.

    Anti-Spam: https://www.ads-software.com/support/plugin/cleantalk-spam-protect/reviews/

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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