Error occurred while updating SpamFireWall local base.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Farallon5

    (@farallon5)

    Your also missing a comma in the number of spams blocked.

    Plugin Support amagsumov

    (@amagsumov)

    Hello @farallon5

    Try to press Synchronize with Cloud button here:

    WordPress Dashboard -> Settings -> Antispam by Cleantalk

    Did it help?

    p.s. Thank you for your notice about the typo. We’ll fix it in the next release.

    Thread Starter Farallon5

    (@farallon5)

    Yes, that took care of it. I’ll remember to try that in the future if I ever get that error again. We very much appreciate your plugin! Thank you!

    Also, I have one user marked as a spam user because “No IP adress” (BTW, it should be spelled “address”) but I know they are not a spam user. Is there a way to whitelist them or something?

    Thanks,
    Marc

    Plugin Support amagsumov

    (@amagsumov)

    You can use this guide to whitelist the IP addresses:
    https://cleantalk.org/help/blacklist-usage

    Thank you.

    Plugin Support katereji

    (@katereji)

    Hello.
    We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved”.
    If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 5 replies - 1 through 5 (of 5 total)
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