Error octet-stream

  • Resolved vaikis

    (@vaikis)


    3 years, 4 months ago

    Importing products with WPALLIMPORT gives this error.
    Some products has video instead of pictures.
    {“success”:false,”data”:{“message”:”Smart Image Resize: Encoding format (octet-stream) is not supported.”}}

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hi @vaikis

    Happy to help!

    Does the error break the import process or it just skip the file?
    To replicate the error, can you send me the failed image (octet-stream) here or email it to support[at]sirplugin.com

    Best,
    Nabil

    Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hi @vaikis

    Have you received my email?

    I’m making this as resolved due to inactivity. If you still need help feel free to open a new ticket or email support[at]sirplugin.com and I’ll be happy to look into it.

    Best,
    Nabil

Viewing 2 replies - 1 through 2 (of 2 total)
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