error of esign page and backend

  • Resolved cestrickland1

    (@cestrickland1)


    7 years, 10 months ago

    I get this error on the esign page and also on each page in the admin area at the top.

    Notice: Undefined variable: required in /home/content/p3pnexwpnas04_data01/31/2923031/html/wp-content/plugins/electronic-signatures/section/swiftsignature-form-shortcode.php on line 609

    /home/content/p3pnexwpnas04_data01/31/2923031/html/wp-content/plugins/electronic-signatures/admin/swiftsignature-admin.php on line 38

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author SwiftCloud

    (@swiftcloud)

    We’ve found the error and are fixing it, and it should be solid and handled within 24 hours.

    Also, it seems this may have been a human mistake related to version 2, not purely buggy code per se, but we’ll get it solved ASAP and coders are on it now (as of Wed, 5/17 9am PST)

    thanks
    Roger

    Thread Starter cestrickland1

    (@cestrickland1)

    wow, amazing response!

    Plugin Author SwiftCloud

    (@swiftcloud)

    Update: this was escalated, still not done but in process – problem is identified; best-guess ETA = Friday 9am PST – thanks – Roger

    Plugin Author SwiftCloud

    (@swiftcloud)

    Update: This should be solved; if not please email us at SwiftCloudHelp at Gmail d0tc0m

    thanks
    Roger and the SwiftCloud team

    Plugin Author SwiftCloud

    (@swiftcloud)

    also, a standard reminder:

    Please note this is not an officially supported channel, and it’s possible we may entirely miss any problems reported here.

    We most recommend visiting
    https://swiftcloud.ai/support
    to report any issues, and if needed, you can open a ticket there. We’ll then chase any bugs down, beat the bugs into submission, and resolve.

    Also, note we try to answer questions only once, so if we make a blog post and direct you to it, that’s so we optimize efficiency. 80% of questions have been already answered via the knowledgebase.

    If you want to do the same (answer questions only once), check out
    https://www.ads-software.com/plugins/help-desk-support-software/

    • This reply was modified 7 years, 10 months ago by SwiftCloud.
    Thread Starter cestrickland1

    (@cestrickland1)

    I applied the update but still have the error. I can open a ticket on your site.

Viewing 6 replies - 1 through 6 (of 6 total)
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