Error on activation

Hello @blupause360

It seems like the plugin hasn’t be installed correctly. Could you try downloading it from this link: https://downloads.www.ads-software.com/plugin/smart-image-resize.1.1.9.zip, then install it manually under Plugins > Add new > Upload plugin.

Let me know if that doesn’t work for you. I’ll be happy to help

Issue found after analisis. Class Settings with the same name on another plugin.

@blupause360 I’m having an issue also with the plugin on a localhost install using Local By Flywheel. Although, even if I deactivate and only activate this plugin I get the error…

The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.

@nlemsieh I’ve downloaded and reinstalled from the link you provided with the same results.

Either one of you have an ideas?
Thanks

• This reply was modified 5 years, 5 months ago by wyohost.

Hello @wyohost @blupause360

Thank you for reporting that.

A new update has been shipped. This should fix the conflict.

Let me know if that worked for you.

Thank you for your attempt but no it didn’t resolve the issue.

WooCommerce version: 3.7.0
PHP version: 7.3.6
WordPress memory limit: 256 MB
PHP post max size: 1,000 MB
PHP time limit: 1200
PHP max input vars: 4000
Max upload size: 300 MB

• This reply was modified 5 years, 5 months ago by wyohost.

Once again if you didn’t see… This happens even if there are no other plugins active. Could it be PHP version related?

Hello @wyohost

The plugin is compatible with your PHP version.

To see the original error message, I’d suggest enabling debug mode in wp-config.php by setting define('WP_DEBUG', true);

Where should I sent the log file? It has quite a few lines in it.

Hello @wyohost
Please send it to [email protected]

Thanks!

It has been sent.

Thank you.

Hello @wyohost

Thank you for the logs.

The PHP Fileinfo extension isn’t enabled on your server. It’s required by the plugin to work properly. Once it’s enabled the error message will disappear automatically.

Let me know if that helped.

Best,

Nabil

Any idea on how to enable it on a localhost?
I’m using LocalByFlywheel

Hello @wyohost

You can check this guide https://localbyflywheel.com/community/t/how-do-i-compile-additional-php-extensions/2272

Hello,

I’m going to mark this thread as resolved. If you still need help, feel free to open a new ticket.

Best,
Nabil