Error on booking more than one seat

  • Hello,
    I′ve just created room with about 500 seats and tried to test the booking procedure from the backend.
    Looks like I′m able to book only one seat. This went smoothly, with all the messages and emails.
    When I select multiple seats I get the ape with the cut cables after the second step right behind the summary.
    I set the limits on empty or on 50.
    Any idea?
    I put the shortcode on an Elementor page and a regular WordPress page. Same result.

    By the way, is there a chance to skip the contact information for every single ticket.
    We don′t need this feature.

    Thanks in advance

    Regards

    pamalu

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author thesiim

    (@thesiim)

    Hey
    Strange. I was not able to reproduce the issue. Maybe you can send a screenshot of the issue (it might help).
    Currently you cant skip the contact information but this feature is already in the wishlist.

    Thread Starter pamalu

    (@pamalu)

    Hello and thank you for the quick response.
    I send you the window before the error and the error.
    I tested it again with only one seat, and it went well

    Are there any known conflicts with other plugins?

    • This reply was modified 4 months, 3 weeks ago by pamalu.
    Plugin Author thesiim

    (@thesiim)

    Do you see any errors in browser console (in Google Chrome and Windows machine you can open it CTRL + SWIFT+ j )?
    There have been conflicts with Elementor plugin but those should be fixed by now. Also some people have reported conflicts with some SMTP mail plugins.

    Thread Starter pamalu

    (@pamalu)

    Hi, I′ve found something:
    First in the “site-health” and then in the Console.
    The pending_booking_expiration is executed too late.
    The alerts in the console are yours to figure out, please.

    Plugin Author thesiim

    (@thesiim)

    I cant seem to reproduce the issue. You might have some conflicts with other plugins.

    Thread Starter pamalu

    (@pamalu)

    Thank you for your effort.
    So , I′m going onto my deactivation tour.

    I′ll keep you up to date

Viewing 6 replies - 1 through 6 (of 6 total)
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