ERROR ON CHECKOUT

  • Hello,

    During checkout I am facing following error i.e “Transaction Failed. 410-Invalid Terminal” & I am unable to checkout so please revert me as soon as possible.

    Thanks

    The page I need help with: [log in to see the link]

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  • Plugin Author Design Team

    (@bngdesign)

    Hi @gurvinderk

    It looks like you are hitting the gateway correctly. I could be wrong, but I don’t believe the problem is within the plugin.

    I reached out to NMI for clarification on that error. They said it has to do with an issue with your processor. They were limited as to the information they could provide based on just the error message. If you try contacting NMI with a REFID or even your company name, they will be able to provide better feedback as to what that error means and why it is being returned. I called their Chicago campus this morning and they were very helpful. https://www.nmi.com/about/contact

    Nate

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