error on checkout page

more screens of error in browser console https://gyazo.com/ae49464687b5218dcb4bc600aad13e64

https://gyazo.com/dc6d5c1f99b3d16aea87b7271420ed14

wp version is 5.9
woocommerce Version 6.2.0

Hi @chervonosvs,

Is there anything else that comes after the Unprocessable Entity error in the logs?
The actual error usually would start after that message, but the actual error appears to be cut off both in the log and the screenshot you shared.
Could you maybe share the full log file?

You may want to perform a full conflict test to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for?WooCommerce and?PayPal Payments to see if the behavior persists. Please let us know how that works.
Thanks!

Kind regards,
Niklas

2022-02-14T09:13:19+00:00 DEBUG POST https://connect.woocommerce.com/ppc/v2/customer/partner-referrals
Request Body: {“partner_config_override”:{“partner_logo_url”:”https:\/\/connect.woocommerce.com\/images\/woocommerce_logo.png”,”return_url”:”https:\/\/benupens.com\/wp-admin\/admin.php?page=wc-settings&tab=checkout&section=ppcp-gateway”,”return_url_description”:”Return to your shop.”,”show_add_credit_card”:true},”products”:[“EXPRESS_CHECKOUT”],”legal_consents”:[{“type”:”SHARE_DATA_CONSENT”,”granted”:true}],”operations”:[{“operation”:”API_INTEGRATION”,”api_integration_preference”:{“rest_api_integration”:{“integration_method”:”PAYPAL”,”integration_type”:”FIRST_PARTY”,”first_party_details”:{“features”:[“PAYMENT”,”FUTURE_PAYMENT”,”REFUND”,”ADVANCED_TRANSACTIONS_SEARCH”,”VAULT”],”seller_nonce”:”a1233wtergfsdt4365tzrshgfbaewa36AGa1233wtergfsdt4365tzrshgfbaewa36AG”}}}}]}
Response Debug ID: cb58393eee266
Response: Array
(
[code] => 201
[message] => Created
)

2022-02-14T09:13:20+00:00 DEBUG POST https://connect.woocommerce.com/ppcsandbox/v2/customer/partner-referrals
Request Body: {"partner_config_override":{"partner_logo_url":"https:\/\/connect.woocommerce.com\/images\/woocommerce_logo.png","return_url":"https:\/\/benupens.com\/wp-admin\/admin.php?page=wc-settings&tab=checkout&section=ppcp-gateway","return_url_description":"Return to your shop.","show_add_credit_card":true},"products":["EXPRESS_CHECKOUT"],"legal_consents":[{"type":"SHARE_DATA_CONSENT","granted":true}],"operations":[{"operation":"API_INTEGRATION","api_integration_preference":{"rest_api_integration":{"integration_method":"PAYPAL","integration_type":"FIRST_PARTY","first_party_details":{"features":["PAYMENT","FUTURE_PAYMENT","REFUND","ADVANCED_TRANSACTIONS_SEARCH","VAULT"],"seller_nonce":"a1233wtergfsdt4365tzrshgfbaewa36AGa1233wtergfsdt4365tzrshgfbaewa36AG"}}}}]}
Response Debug ID: 5a95e7957ca9f
Response: Array
(
[code] => 201
[message] => Created
)

2022-02-14T09:47:28+00:00 DEBUG POST https://connect.woocommerce.com/ppcsandbox/v2/customer/partner-referrals
Request Body: {“partner_config_override”:{“partner_logo_url”:”https:\/\/connect.woocommerce.com\/images\/woocommerce_logo.png”,”return_url”:”https:\/\/benupens.com\/wp-admin\/admin.php?page=wc-settings&tab=checkout&section=ppcp-gateway”,”return_url_description”:”Return to your shop.”,”show_add_credit_card”:true},”products”:[“EXPRESS_CHECKOUT”],”legal_consents”:[{“type”:”SHARE_DATA_CONSENT”,”granted”:true}],”operations”:[{“operation”:”API_INTEGRATION”,”api_integration_preference”:{“rest_api_integration”:{“integration_method”:”PAYPAL”,”integration_type”:”FIRST_PARTY”,”first_party_details”:{“features”:[“PAYMENT”,”FUTURE_PAYMENT”,”REFUND”,”ADVANCED_TRANSACTIONS_SEARCH”,”VAULT”],”seller_nonce”:”a1233wtergfsdt4365tzrshgfbaewa36AGa1233wtergfsdt4365tzrshgfbaewa36AG”}}}}]}
Response Debug ID: 9dabba6532e80
Response: Array
(
[code] => 201
[message] => Created
)

2022-02-14T09:47:36+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders
Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"111.00","breakdown":{"item_total":{"currency_code":"USD","value":"81.00"},"shipping":{"currency_code":"USD","value":"30.00"},"tax_total":{"currency_code":"USD","value":"0.00"}}},"description":"","items":[{"name":"Almond Blossoms | Fountain pen & holder set | BENU Store Exclusive","unit_amount":{"currency_code":"USD","value":"1.00"},"quantity":1,"description":"","sku":"17.2.28.6.0","category":"PHYSICAL_GOODS","tax":{"currency_code":"USD","value":"0.00"}},{"name":"Berry Field | Fountain pen","unit_amount":{"currency_code":"USD","value":"80.00"},"quantity":1,"description":"","sku":"08.2.06.6.0","category":"PHYSICAL_GOODS","tax":{"currency_code":"USD","value":"0.00"}}],"payee":{"merchant_id":"BH6NNHX8FVTY6"}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"NO_SHIPPING","landing_page":"LOGIN","locale":"en-US","brand_name":"Benu | eStore","return_url":"https:\/\/benupens.com\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/benupens.com\/checkout\/"},"payment_method":{"payee_preferred":"UNRESTRICTED","payer_selected":"PAYPAL"}}
Response Debug ID: ff70bae7a0fe8
Response: Array
(
[code] => 201
[message] => Created
)

2022-02-14T09:47:36+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders
Request Body: {“intent”:”CAPTURE”,”purchase_units”:[{“reference_id”:”default”,”amount”:{“currency_code”:”USD”,”value”:”111.00″,”breakdown”:{“item_total”:{“currency_code”:”USD”,”value”:”81.00″},”shipping”:{“currency_code”:”USD”,”value”:”30.00″},”tax_total”:{“currency_code”:”USD”,”value”:”0.00″}}},”description”:””,”items”:[{“name”:”Almond Blossoms | Fountain pen & holder set | BENU Store Exclusive”,”unit_amount”:{“currency_code”:”USD”,”value”:”1.00″},”quantity”:1,”description”:””,”sku”:”17.2.28.6.0″,”category”:”PHYSICAL_GOODS”,”tax”:{“currency_code”:”USD”,”value”:”0.00″}},{“name”:”Berry Field | Fountain pen”,”unit_amount”:{“currency_code”:”USD”,”value”:”80.00″},”quantity”:1,”description”:””,”sku”:”08.2.06.6.0″,”category”:”PHYSICAL_GOODS”,”tax”:{“currency_code”:”USD”,”value”:”0.00″}}],”payee”:{“merchant_id”:”BH6NNHX8FVTY6″}}],”application_context”:{“user_action”:”CONTINUE”,”shipping_preference”:”NO_SHIPPING”,”landing_page”:”LOGIN”,”locale”:”en-US”,”brand_name”:”Benu | eStore”,”return_url”:”https:\/\/benupens.com\/?wc-ajax=ppc-return-url”,”cancel_url”:”https:\/\/benupens.com\/checkout\/”},”payment_method”:{“payee_preferred”:”UNRESTRICTED”,”payer_selected”:”PAYPAL”}}
Response Debug ID: e01b100f782f6
Response: Array
(
[code] => 201
[message] => Created
)

2022-02-14T09:49:05+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders
Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"111.00","breakdown":{"item_total":{"currency_code":"USD","value":"81.00"},"shipping":{"currency_code":"USD","value":"30.00"},"tax_total":{"currency_code":"USD","value":"0.00"}}},"description":"","items":[{"name":"Almond Blossoms | Fountain pen & holder set | BENU Store Exclusive","unit_amount":{"currency_code":"USD","value":"1.00"},"quantity":1,"description":"","sku":"17.2.28.6.0","category":"PHYSICAL_GOODS","tax":{"currency_code":"USD","value":"0.00"}},{"name":"Berry Field | Fountain pen","unit_amount":{"currency_code":"USD","value":"80.00"},"quantity":1,"description":"","sku":"08.2.06.6.0","category":"PHYSICAL_GOODS","tax":{"currency_code":"USD","value":"0.00"}}],"payee":{"merchant_id":"BH6NNHX8FVTY6"}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"NO_SHIPPING","landing_page":"LOGIN","locale":"en-US","brand_name":"Benu | eStore","return_url":"https:\/\/benupens.com\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/benupens.com\/checkout\/"},"payment_method":{"payee_preferred":"UNRESTRICTED","payer_selected":"PAYPAL"}}
Response Debug ID: e5079071a074
Response: Array
(
[code] => 201
[message] => Created
)

2022-02-14T09:49:06+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders
Request Body: {“intent”:”CAPTURE”,”purchase_units”:[{“reference_id”:”default”,”amount”:{“currency_code”:”USD”,”value”:”111.00″,”breakdown”:{“item_total”:{“currency_code”:”USD”,”value”:”81.00″},”shipping”:{“currency_code”:”USD”,”value”:”30.00″},”tax_total”:{“currency_code”:”USD”,”value”:”0.00″}}},”description”:””,”items”:[{“name”:”Almond Blossoms | Fountain pen & holder set | BENU Store Exclusive”,”unit_amount”:{“currency_code”:”USD”,”value”:”1.00″},”quantity”:1,”description”:””,”sku”:”17.2.28.6.0″,”category”:”PHYSICAL_GOODS”,”tax”:{“currency_code”:”USD”,”value”:”0.00″}},{“name”:”Berry Field | Fountain pen”,”unit_amount”:{“currency_code”:”USD”,”value”:”80.00″},”quantity”:1,”description”:””,”sku”:”08.2.06.6.0″,”category”:”PHYSICAL_GOODS”,”tax”:{“currency_code”:”USD”,”value”:”0.00″}}],”payee”:{“merchant_id”:”BH6NNHX8FVTY6″}}],”application_context”:{“user_action”:”CONTINUE”,”shipping_preference”:”NO_SHIPPING”,”landing_page”:”LOGIN”,”locale”:”en-US”,”brand_name”:”Benu | eStore”,”return_url”:”https:\/\/benupens.com\/?wc-ajax=ppc-return-url”,”cancel_url”:”https:\/\/benupens.com\/checkout\/”},”payment_method”:{“payee_preferred”:”UNRESTRICTED”,”payer_selected”:”PAYPAL”}}
Response Debug ID: d0d2079a85f25
Response: Array
(
[code] => 201
[message] => Created
)

2022-02-14T09:53:27+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders
Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"111.00","breakdown":{"item_total":{"currency_code":"USD","value":"81.00"},"shipping":{"currency_code":"USD","value":"30.00"},"tax_total":{"currency_code":"USD","value":"0.00"}}},"description":"","items":[{"name":"Almond Blossoms | Fountain pen & holder set | BENU Store Exclusive","unit_amount":{"currency_code":"USD","value":"1.00"},"quantity":1,"description":"","sku":"17.2.28.6.0","category":"PHYSICAL_GOODS","tax":{"currency_code":"USD","value":"0.00"}},{"name":"Berry Field | Fountain pen","unit_amount":{"currency_code":"USD","value":"80.00"},"quantity":1,"description":"","sku":"08.2.06.6.0","category":"PHYSICAL_GOODS","tax":{"currency_code":"USD","value":"0.00"}}],"payee":{"merchant_id":"BH6NNHX8FVTY6"}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"NO_SHIPPING","landing_page":"LOGIN","locale":"en-US","brand_name":"Benu | eStore","return_url":"https:\/\/benupens.com\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/benupens.com\/checkout\/"},"payment_method":{"payee_preferred":"UNRESTRICTED","payer_selected":"PAYPAL"}}
Response Debug ID: 6d3b3cc36e8a1
Response: Array
(
[code] => 201
[message] => Created
)

2022-02-14T21:05:05+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders
Request Body: {“intent”:”CAPTURE”,”purchase_units”:[{“reference_id”:”default”,”amount”:{“currency_code”:”USD”,”value”:”111.00″,”breakdown”:{“item_total”:{“currency_code”:”USD”,”value”:”88.00″},”shipping”:{“currency_code”:”USD”,”value”:”23.00″},”tax_total”:{“currency_code”:”USD”,”value”:”0.00″}}},”description”:””,”items”:[{“name”:”Scepter VII | Fountain pen”,”unit_amount”:{“currency_code”:”USD”,”value”:”88.00″},”quantity”:1,”description”:””,”sku”:”09.2.01.6.0″,”category”:”PHYSICAL_GOODS”,”tax”:{“currency_code”:”USD”,”value”:”0.00″}}],”payee”:{“merchant_id”:”BH6NNHX8FVTY6″}}],”application_context”:{“user_action”:”CONTINUE”,”shipping_preference”:”NO_SHIPPING”,”landing_page”:”LOGIN”,”locale”:”en-US”,”brand_name”:”Benu | eStore”,”return_url”:”https:\/\/benupens.com\/?wc-ajax=ppc-return-url”,”cancel_url”:”https:\/\/benupens.com\/checkout\/”},”payment_method”:{“payee_preferred”:”UNRESTRICTED”,”payer_selected”:”PAYPAL”}}
Response Debug ID: 9adc0e54e3b7d
Response: Array
(
[code] => 201
[message] => Created
)

2022-02-14T21:05:05+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders
Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"111.00","breakdown":{"item_total":{"currency_code":"USD","value":"88.00"},"shipping":{"currency_code":"USD","value":"23.00"},"tax_total":{"currency_code":"USD","value":"0.00"}}},"description":"","items":[{"name":"Scepter VII | Fountain pen","unit_amount":{"currency_code":"USD","value":"88.00"},"quantity":1,"description":"","sku":"09.2.01.6.0","category":"PHYSICAL_GOODS","tax":{"currency_code":"USD","value":"0.00"}}],"payee":{"merchant_id":"BH6NNHX8FVTY6"}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"NO_SHIPPING","landing_page":"LOGIN","locale":"en-US","brand_name":"Benu | eStore","return_url":"https:\/\/benupens.com\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/benupens.com\/checkout\/"},"payment_method":{"payee_preferred":"UNRESTRICTED","payer_selected":"PAYPAL"}}
Response Debug ID: a46eae9dc22a6
Response: Array
(
[code] => 201
[message] => Created
)

most payments end with status created

the questions was about checkout layout -changes by previous developers

Hi @chervonosvs,

None of the provided logs contains an error message though.
Could you maybe create a zip archive of your complete wc-logs folder located in /wp-content/uploads/?
Could you also clarify your question about the checkout layout? I’m not sure I fully udnerstand.

You can share the logs then privately with us from here:
https://paypal.inpsyde.com/docs/request-support/
Please include a link to this thread so we can link it.
Thanks!

Kind regards,
Niklas