• Resolved antonios31

    (@antonios31)


    Hi to all, a strange behaviour happened in the last 7 days: when i upload an image, it does not create all the thumbs for theme.
    I try to resmush but it does not works.
    I attach you two screenshot
    https://ibb.co/hfQppzb
    https://ibb.co/0sDD5dC
    it happens only for this measure of thumb 320×160
    i did not change anything on the site, and on the server.
    hope to understand why!
    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support Jay

    (@bluejay77)

    Hi @antonios31,

    With no further information on the image that’s causing the error and the current setup of your site, it’s hard to tell what’s causing the issue with regeneration.

    Can you tell us more information about what kind of media files these thumbnails images that failed to regenerate?

    – Do you have the original files in the media library?
    – Is the original media accessible via URL?
    – What are your settings for Regenerate Thumbnails, here? https://d.pr/i/KiIaGD
    – Are you using the 320×160 thumbnails somewhere on the website, are they linked to post or pages?
    – Is the issue happening with certain types of images (png, jpg, webp, etc), or is it happening for all the images on the site?
    – On your website under Settings > Media is the Thumbnail size set to 320×160?

    That said, there are 2 other alternatives here you may consider, as recommended by the plugin author:

    – Using WP CLI media regenerate function: https://developer.www.ads-software.com/cli/commands/media/regenerate/ (you’d need access to WP CLI)
    – Using Jetpack’s Site Accelerator (recommended)


    I hope that helps! Let us know how that goes and if you have any other questions.

Viewing 1 replies (of 1 total)
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