Error on Custom Slider

Dear @thyk123,

Thank you for sharing this issue with us. To help us understand the problem better, could you kindly share a screen recording of the issue? This will allow us to investigate and provide you with the best possible solution.

We truly appreciate your patience and support!

Best Regards,
Support Team

Sometimes, it becomes empty like this. There is a background in the back
https://drive.google.com/file/d/1zyanEvow9PRr06OPjX4GE2x7baoNdQrL/view?usp=drive_link

but it elementor shows normally, so I must change something and then revert again, and then publish again so it can show normally
https://drive.google.com/file/d/1i_YfEAJ5jsYLm7_cHGJmIVzTigtygznr/view?usp=drive_link

• This reply was modified 1 month, 3 weeks ago by thyk123.

Dear?@thyk123,

Thanks for sharing your screenshots. Which version plugin are you using now? We request you to share your website link where you faced the issue. We will check it and update you again.

We appreciate your kind help and support in solving the issue.
Thanks.
Best Regards,
Hasib Ali

I’m using newest version
https://drive.google.com/file/d/19d7ZK0TVEoEPs166CbL40r14vTZCmAaM/view?usp=sharing
gadingkonseling.org

Dear @thyk123,

Thank you for bringing this to our attention. We have conducted tests in our environment but were unable to replicate the issue you’re experiencing. To assist you further, we kindly request that you create a support ticket so our team can investigate the matter in detail.

Thanks in advance.

Best Regards,
Support Team

Dear @thyk123 ,

We hope you’re doing well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, We are marking this thread as resolved.

If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.

Thanks in advance.

Best Regards,
Support Team