Error on Importing the xml file

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Andrew Misplon

    (@misplon)

    Hi Access Keys

    Thanks for reaching out. I’ll ask one of our developers if they can check this out ASAP.

    Plugin Support Andrew Misplon

    (@misplon)

    Ok, we have a fix in the wings. Should be released as part of Page Builder 2.0.4 which is pending.

    Thanks for the report.

    Thread Starter Access Keys

    (@access-keys)

    Also i would like to add one more thing.

    When i make a page/post using Page Builder grid and Black Studio TinyMCE Widget, the page on importing doesn’t show same layout. The page get distorted.

    Plugin Support Andrew Misplon

    (@misplon)

    Where are you seeing the data going wrong? Styles, widths? Any further info there? Thanks.

    When using XML import it’s important all the same plugins are activated before running the import. Was Black Studio activated before you ran the import on the destination server?

    Thread Starter Access Keys

    (@access-keys)

    Yes the Plugin is activated before importing the XML file.

    On importing the XML file all the content get imported but without the grid structure. The contents appear in rows one after another.

    Plugin Support Andrew Misplon

    (@misplon)

    Sorry to hear you’re still battling with this. Could you perhaps email us on [email protected] with a copy of the XML file? Please provide a link back to this thread in that mail so we have context. Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
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