error on install. help!

  • Resolved emilysparkle

    (@emilysparkle)


    3 years, 1 month ago

    2022-02-02 09:48:53: Error occurred while updating SpamFireWall local base. Error: The discrepancy between the amount of data received for the update and in the final table: wp_cleantalk_sfw. RECEIVED: 15. ADDED: 14

    when i searched these forums i found one long thread that basically said ‘we’re working on it’ but had no solutions that i could see….

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support katereji

    (@katereji)

    Hello.

    Try to save settings without any changes.

    If this does not help, please, deactivate the plugin with the “Complete deactivation” option enabled and then activate it again.
    1. Enter the Antispam by Cleantalk plugin settings. (Wordrpess Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings)
    2. Check the last option “Complete deactivation” and save changes.
    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
    4. Then activate it.
    5. Proceed to the plugin’s settings. (See item 1.)
    6. Press the button “Get key automatically” or insert the key from the CleanTalk dashboard.

    Best regards,

    Thread Starter emilysparkle

    (@emilysparkle)

    yes! thank you. that worked. ??

Viewing 2 replies - 1 through 2 (of 2 total)
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